Running DNN Version 05.02.03 (75)

Dynamic User Directory Version 3.0.0

We have defined a role of Paid Members for people that have paid ther dues to be a member of the non-profit organization.

When we look at the Secuity Roles and pick Paid Members we get 10 more users than when we search using the Dynammic User Directory tool.

I have compared the users and have not figured out why they would not show up in the Dynamic User Tool, but do show up in the Security Role Module in DNN.

What would cause a user to be excluded from the search in Dynamic User Directory?

I have tried several things, but nothing seems to be getting me any closer.

Hi Derek,

Can you please confirm that those not showing up in Dynamic User Directory have valid expiration dates and not expired?  Thanks!

Candace

I am checking on it now. It seems like many users are showing up that do not have expiration dates. I will provide more details soon.

Hi Derek,

Were you able to confirm that the issue is related to blank expiration dates?  Thanks!

Candace