How can I resend all usernames?
Last Post 12-07-2008 02:39 PM by Chad Nash. 5 Replies.
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Eric BautistaUser is Offline
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10-06-2008 06:28 AM

    Hi,

     

     I imported a list of 500 users but the mail with the user information (login / password) was incomplete, so I have to resend the email with the correct parameters. Is there a way I can resend a correct mail?  I would like to make a test before doing so. Thanks.

    Chad NashUser is Offline
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    10-06-2008 09:33 AM
    Are you sending the information via the Interactive Email Event or the checkbox just to send their username and password?

    -Chad
    Eric BautistaUser is Offline
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    10-06-2008 11:47 AM

    Hi

     I created an event, but I misspelled the variable "Username" instead of "UserName", so the mail came with the text $(Username). I would like to resend the mail with the correct information only. Thanks.

    Chad NashUser is Offline
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    10-07-2008 07:50 PM
    Hi. Unfortunatly without purging the users and re-creating it, or re-importing it and setting the event to be fired for updates I am not sure of a good work around.

    -Chad
    Marnix BouwmanUser is Offline
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    12-01-2008 11:35 PM

    Perhaps you could add a 'test e-mail' button so you can first check the e-mail before you send it to 500 users...

    Chad NashUser is Offline
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    12-07-2008 02:39 PM

    Marnix,

    Hi. Well for testing you would really want to make sure all tokens and fields were getting rendered as well. I would suggest either emailing it to yourself using the Interactive Email Event, or run several tests beforehand with just a limited number of users you are importing. For example, setup an import definition with the same exact events/fields/etc... but only for a few users. Then after that you can edit/use the existing import definition but simply upload a new file. This way you can test all areas of the import definition, without having to recreate a new setup or definition etc... Just check the box to use an existing import definition, and then choose to reupload a new file for the import.

    -Chad



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