Hi
I installed the renewal reminder and looking at the remoinder log it appears to have sent out one email. I have several members whose membership status is due to expire in the next 28 days and no renewal notices have been created for them.
I looked in the scheduler and noticed that the renewal reminder schedule entry was set to run every 10 days so thought that might be the issue and changed it to every one minute to see if that triggered the renewal reminders. It did not.
On closer inspection I saw that the process was due to run again in 4 days time and could not see how to make this happen immediately so deleted the schedule entry for renewal reminder.
I reinstalled the module hoping that a new schedule entry would be created but it was not.
I created a new notification and that didnt create a new schedule entry either.
Can you advise me on the settings that I should add to the scheduler in order to get this working.
Thanks
Sharon