Error Message:

Error: Control Panel is currently unavailable. DotNetNuke.Services.Exceptions.ModuleLoadException: E:\web\vectorsport\htdocs\DesktopModules\Opt In - Opt In Email\_EditOptInCategories.ascx(4): error BC30560: 'UpdatePanel' is ambiguous in the namespace 'System.Web.UI'. ---> System.Web.HttpParseException: E:\web\vectorsport\htdocs\DesktopModules\Opt In - Opt In Email\_EditOptInCategories.ascx(4): error BC30560: 'UpdatePanel' is ambiguous in the namespace 'System.Web.UI'. ---> System.Web.HttpCompileException: E:\web\vectorsport\htdocs\DesktopModules\Opt In - Opt In Email\_EditOptInCategories.ascx(4): error BC30560: 'UpdatePanel' is ambiguous in the namespace 'System.Web.UI'. at System.Web.Compilation.BuildManager.PostProcessFoundBuildResult(BuildResult result, Boolean keyFromVPP, VirtualPath virtualPath) at System.Web.Compilation.BuildManager.GetBuildResultFromCacheInternal(String cacheKey, Boolean keyFromVPP, VirtualPath virtualPath, Int64 hashCode) at System.Web.Compilation.BuildManager.GetVPathBuildResultFromCacheInternal(VirtualPath virtualPath) at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile) at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile) at System.Web.Compilation.BuildManager.GetVPathBuildResult(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile) at System.Web.UI.BaseTemplateParser.GetReferencedType(VirtualPath virtualPath, Boolean allowNoCompile) at System.Web.UI.BaseTemplateParser.GetUserControlType(VirtualPath virtualPath) at System.Web.UI.MainTagNameToTypeMapper.ProcessUserControlRegistration(UserControlRegisterEntry ucRegisterEntry) at System.Web.UI.BaseTemplateParser.ProcessDirective(String directiveName, IDictionary directive) at System.Web.UI.TemplateControlParser.ProcessDirective(String directiveName, IDictionary directive) at System.Web.UI.TemplateParser.ParseStringInternal(String text, Encoding fileEncoding) --- End of inner exception stack trace --- at System.Web.UI.TemplateParser.ProcessException(Exception ex) at System.Web.UI.TemplateParser.ParseStringInternal(String text, Encoding fileEncoding) at System.Web.UI.TemplateParser.ParseString(String text, VirtualPath virtualPath, Encoding fileEncoding) at System.Web.UI.TemplateParser.ParseReader(StreamReader reader, VirtualPath virtualPath) at System.Web.UI.TemplateParser.ParseFile(String physicalPath, VirtualPath virtualPath) at System.Web.UI.TemplateParser.ParseInternal() at System.Web.UI.TemplateParser.Parse() at System.Web.UI.TemplateParser.Parse(ICollection referencedAssemblies, VirtualPath virtualPath) at System.Web.Compilation.BaseTemplateBuildProvider.get_CodeCompilerType() at System.Web.Compilation.BuildProvider.GetCompilerTypeFromBuildProvider(BuildProvider buildProvider) at System.Web.Compilation.BuildProvidersCompiler.ProcessBuildProviders() at System.Web.Compilation.BuildProvidersCompiler.PerformBuild() at System.Web.Compilation.BuildManager.CompileWebFile(VirtualPath virtualPath) at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile) at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile) at System.Web.Compilation.BuildManager.GetVPathBuildResult(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile) at System.Web.UI.TemplateControl.LoadControl(VirtualPath virtualPath) at System.Web.UI.TemplateControl.LoadControl(String virtualPath) at DotNetNuke.UI.Skins.Skin.InjectModule(Control objPane, ModuleInfo objModule, PortalSettings PortalSettings) --- End of inner exception stack trace ---

web.config:    
   <!-- ASP.NET AJAX support -->
     
     
     
     
  
   


Bin:
AjaxPro.2.dll
System.Web.Extensions.dll

Host Settings:
Ajax enabled


Chad (DataSprings),
Can you please help me troubleshoot and fix?

Thanks!

Jean-Marie

More info:

DNN upgraded to 4.09.05.
Opt-In Email 04.30.60 installed without installation errors.

Chad, do you have any suggestions for troubleshooting this? Thanks!

Hi Jean-Marie,

Let's first make sure you're on the latest patch. You'll find Opt In Email 4.3.71 in your Snowcovered account under Patches and Hotfixes (or in MyDownloads if you have the Collection 4.0). Please let us know if the issue is resolved after installing this. Thanks!

Candace

Hi Candace,

I've installed the trial version 04.30.60, so I don't have access to any Snowcovered patches or hotfixes or MyDownloads.

Thanks for your help,

Jean-Marie

Hi Jean-Marie,

Do you happen to have NukePress blog on your site? There seems to be a conflict with that and our module. Here's a thread that will help you out:

http://www.datasprings.com/products.../aft/10305

Thanks!
Candace

Hi Candace,

No, I do not have NukePress blog on my site. The only unusual thing about my DNN installation is that I run SmarterTrack (from SmarterTools) in a subdirectory off of the DNN root site. Therefore, I have the following wrapped around the in my web.config file:


So far I have not been able to successfully troubleshoot this.

Thanks,

Jean-Marie