Auto link tracking issues
Last Post 01-24-2013 07:32 AM by equaTEK Interactive. 4 Replies.
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equaTEK InteractiveUser is Offline
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12-31-2012 09:03 AM
    I'm seeing some issues with the auto link tracking in Opt In.  I'm running version 4.40.10 on DNN 6.1.2.

    There are five symptoms I'm observing.  I do not know if they are connected:

    1.  Mailto links frequently will generate an empty tag -- no href

    2.  Links that are below a root domain will often have only the root tracking link generated.  For example, if I have a link to http://domain.com and a link to http://domain.com/page.aspx, only one tracking link gets generated (for http://domain.com).  For the second link, it uses the same tracking link and adds /page.aspx to the end.

    3.  (I think this is connected to #2) Links that share a common path will only generate one tracking link.  For example, if I have a link to http://domain.com/Articles/tabid/545/ID/670/article1.aspx and http://domain.com/Articles/tabid/545/ID/671/article2.aspx, only one tracking link will be generated (from the first link) and will be used for both.

    4.  Sometimes, no links get generated at all -- just empty tags with no href






    equaTEK InteractiveUser is Offline
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    01-08-2013 06:22 AM
    It's been a week -- any help on this?
    equaTEK InteractiveUser is Offline
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    01-23-2013 09:29 AM
    I should add that link tracking on this install had worked prior to upgrade to 4.4.1.
    Chad NashUser is Offline
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    01-23-2013 02:48 PM
    Hi - Sorry for the late responses on this. I know you have a few different forum threads open and all related to the version of Opt In Email you upgraded to etc... Because there are a couple issues and nobody else seems to be reporting or commenting on them, can we possibly setup a go to meeting between the two of us and I will make sure you get fixed up? Then we can come back here to comment and review what specifically was causing the problem in case other users run into similar issues?

    Thanks,

    Chad
    equaTEK InteractiveUser is Offline
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    01-24-2013 07:32 AM
    Will do, Chad.  Thanks!


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