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Last Post 05-15-2007 09:47 AM by Chris Sigmon. 1 Replies.
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Jay VillaUser is Offline
new to the springs
new to the springs
Posts:3
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05-14-2007 08:27 PM

    When setting up a form completing event to send email to the admin when the form is completed, no email is received in my inbox. Did I forget to set something?

    Chris SigmonUser is Offline
    going with the flow
    going with the flow
    Posts:58
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    05-15-2007 09:47 AM

    First I would check in the Form Completion Events drop down to make sure you have an event there.

    Some of the common mistakes I have seen made are below:

    1. Not selecting "Any Field Response" in the Dynamic Field question.
    2. Not clicking "Update Event".  If you "Update Settings", it does not save the event.
    3. Not sure that it matters, but make sure you have a valid E-Mail address in the from.

    Can you send E-Mail from other parts of your site?  You can test this under Host Settings in the SMTP Server Settings.



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