Forums > Product Discussion - DotNetNuke Modules > Dynamic Forms
NOT getting Emails from Dynamic Forms
Last Post 07-13-2010 07:42 AM by Candace. 3 Replies.
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vr1001 vr1001User is Offline
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07-13-2010 04:59 AM
    Hi,

    I too just noticed this. We are NOT getting Emails from the Dynamic Forms .
    I switched on the DEBUG Mode. Everything seems to be alright.

    BUT I am not receiving any emails. I am sending it to the user's email, my email (admin), and one other email. The SAME form works perfectly fine on another DNN 5.4.4 instance. I guess the DF version there may be slightly ilder (v3.3 only)

    ***DYNAMIC FORMS DEBUG MODE ON***
    Dynamic Forms Version: 3.30.61.0

    DotNetNuke Version: 5.4.4


    I even see the Email Event results in teh Debug Mode:

    It clearly states the FULL EMAIL composition with FROM, TO, CC, BCC, Subject, Body, etc. It says
    Processing Email Event: emailtoUser -8:46:21 AM
    Attempted Email Distribution


    PLEASE HELP ME ADDRESS THIS PROBLEM!!!

    Thanks in advance!
    VJ
    vr1001 vr1001User is Offline
    river guide
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    07-13-2010 05:08 AM
    Some Additional Information that may help you help me

    I AM able to receive EMAILS when a new user registers on the portal. So, the basic Email mechanism / SMTP setup IS working.

    The problem is only with Emails from the DF v3.3.61

    Thanks in advance!
    VJ
    CandaceUser is Offline
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    07-13-2010 07:39 AM
    Hi VJ,

    So no email ever goes out from this Dynamic Forms, right?  Let me ask you a few more questions:

    1.  What exactly do you have in your Email From, From Name and Email To?  What do you have in the cc or bcc?

    2.  Do you have a payment gateway enabled?  If yes, which one?

    3.  If you set up a simple Dynamic Forms on a separate page, are you able to get the email event to fire?

    Thanks!
    Candace
    CandaceUser is Offline
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    07-13-2010 07:42 AM
    IN addition to the questions above, VJ, did it work previously and now stopped altogether?  If this is the case, can you point to any changes made to the form/site when the problem started?  Was it a DNN upgrade?

    If this is NOT the case, can you please tell me if this is a fresh install of Dynamic Forms?  Thanks!

    Candace

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