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Can you condition Form Completion Email Elements
Last Post 09-09-2010 08:18 AM by Ryan Bakerink. 3 Replies.
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Ryan Harvill
going with the flow
Posts:34
09-03-2010 05:54 AM
I would like to be able to only include the questions that were actually presented to the person filling out the form on the Form Completion email that gets sent out..Is this doable? I have several blocks of questions that are present in the email confirmation that are all blank because they were never presented to the caller..
Candace
river guide
Posts:2431
09-03-2010 06:32 AM
Hi Ryan,
Yes, you have full control over the layout of the email. A couple of suggestons:
1. The $(Field_FullResults) will render as Field Question: Answer but only if there is an answer. In comparison if you choose place Question: $(Field) on your layout, it will show just as you described (with blanks) if there was no answer on the form.
2. You might also consider setting up multiple emails based on a specific user response. Let' say you have a form where you ask "Are you a teacher or a student?" Your form then presents different sets of questions based on the teacher/student answer. You can create an email with its own layout and content and make it fire only if they answered teacher. You can do the same for student.
Hope that helps!
Candace
Ryan Harvill
going with the flow
Posts:34
09-07-2010 06:05 AM
That appears to be the right track..Now I have another question. When I do the full results version the question appears right next to the answer with no divider or anything..IE Company/Organization Name asdf where Company/Organization Name is the question and asdf is the answer. Any way to seperate them or format them?
Ryan Bakerink
river guide
Posts:1900
09-09-2010 08:18 AM
Hello Ryan,
Just to make sure I understand your situation:
You have an email completion event that you're trying to show full results with tokens? But when you do this you have barely any spaces between the question/ value?
Please inform me more specifically on this question.
Thanks,
Ryan
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