System Message Underlined
Last Post 02-19-2008 12:23 PM by Chad Nash. 10 Replies.
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West CobbUser is Offline
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02-06-2008 10:22 AM

    The "Display After Save" Message is underlined but in edit mode it is not.  This is version 2.5.  Is this a bug or by design?  I would like to turn off the underline.  Thanks.

    Chad NashUser is Offline
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    02-06-2008 05:55 PM
    Hi. I checked this code and it shouldn't be do anything to underline the text? You might want to open a support ticket for this one so we can review it further.

    Are you using the standard or another Rich Text Editor? If you view the 'HTML Source' within the Display After Message (under module configuration, layout and system messages) does it show any particular stylesheet class or anything?

    Is the underlined text actually a link or just underlined text? If its underlined link does the continue links show up below it?

    Just trying run through some debugging steps here....

    -Chad
    West CobbUser is Offline
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    02-08-2008 03:09 AM

    >Are you using the standard or another Rich Text Editor?

    FCKEditor.

    >If you view the 'HTML Source' within the Display After Message....

    <!-- here is the code

    Thank you for contacting us. We will respond to your inquiry soon.

    -->

    >Is the underlined text actually a link or just underlined text?

    Just underlined text.

    >If its underlined link does the continue links show up below it?

    Yes.

    Message Appears as...

    Thank you for contacting us. We will respond to your inquiry soon.

     

    Continue...   

    West CobbUser is Offline
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    02-08-2008 03:14 AM
     

     

    Added:

    >If you view the 'HTML Source' within the Display After Message....

    Only the paragraph tags appears, no underline, or anything else.
    Chad NashUser is Offline
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    02-08-2008 06:20 AM
    Hi. Very odd, I would need to be able to view and see what the editor is actually adding so this might be a good issue for a support ticket (unless you can replicate it on www.betasprings.com, you can login as host/dnnhost and if you can replicate it here we can get a patch out quickly). I just tried to replicate it locally and could not but maybe its an issue with whats actually getting rendered. Its funny because even when I copy paste that over to a local HTML editor it doesn't give me the line...

    From the pasted text you added it looks like this might have 'been copied from Word. Can you confirm this? Is it possible if you clear out the entire text (including all tags) and just add... 'Thank you for contacting us. We will respond to your inquiry soon.' do you still have the same problem?

    -Chad
    West CobbUser is Offline
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    02-10-2008 12:08 PM
    Text was not copied from Word. Cleared everything and typed message in plain text but still getting underlined text, including "Continue...". Could not replicate problem at Betasprings. Noticed another underline problem. For a "Required Field Error" message, this text is underlined as well, and there are definitely no tags present. The underline does away when the cursor is placed on the text, just like a link. In fact the text that is underlined behaves just like a link but when clicked nothing happens. Could this be a style sheet issue? Thanks for your help.
    Chad NashUser is Offline
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    02-12-2008 02:34 PM
    West,


    Hi. I think we might have found the culprit here... Not sure why its not doing it on some forms but on others but... Please test this quick fix while we research this and let me know. Open the file DynamicForms.ascx in notepad. This file should be under \DNN\DesktopModules\Dynamic Forms.


    Within it search for the text:


    Remove this text from the page and save the file. Let me know if the problem continues after doing this.

    -Chad
    West CobbUser is Offline
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    02-12-2008 04:29 PM

    Thanks, but I can't read the text I am to search for. 

    Chad NashUser is Offline
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    02-12-2008 06:02 PM
    OH... Whoops

    I believe its < a name="dfbottompage" >

    But the < and > are directly next to the other characters, I think that its being hidden because its actually HTML. Remove that entire tag from the file.


    West CobbUser is Offline
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    02-13-2008 04:53 PM

    I commented out the entire tag and got the following error message when trying to display the form:

    An error has occurred.
    Error: (Name of my form) is currently unavailable.

    This worked for you?

    Chad NashUser is Offline
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    02-19-2008 12:23 PM
    Hi. I think you probably removed too much of the line based on the error message. I do think we can duplicate this though, or at least a similar issue with a customer related so I am emailing you an update to see if this fixes your issue.

    -Chad


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