HTTP Post - Page Load Exception
Last Post 08-24-2010 11:30 AM by Ryan Bakerink. 47 Replies.
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Tony HilliardUser is Offline
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05-06-2008 05:19 AM

    We are having a lot of difficulty trying to use the HTTP Post completion event.  After a few days of troubleshooting it looks like we are not able to use a URL that is on the same webserver as our DNN site.  We have tried just making a simple one question form, if the Post URL is say http://www.google.com it goes without a problem, if we change it say to the root of our site, http://www.allsup.com, for example we get a Page Load Exception error (see below for excerpt from the Event Viewer).  We have tried several different URLs, both inside and outside of our DNN site, and it appears that if the URL is on the same webserver, it fails.  We tried a similar setup on the betasprings site, created a one form field with a HTTP Post completion event, using betasprings for the HTTP Post URL and it worked fine there.  We are stuck on what to do from here.  We were hoping to use the HTTP Post event to post the form to another page we already had created to handle our form processing that was created pre-DNN that uses a different datasource than the DNN install is using.

    DF Version: 02.60.30, DNN Version: 04.08.02

    Info from Event Viewer:

    AssemblyVersion: 04.08.02
    PortalID: 4
    PortalName: Allsup Consumer Site
    UserID: 17
    UserName: twhilliard
    ActiveTabID: 453
    ActiveTabName: Test
    RawURL: /AboutSSDI/Test/tabid/453/Default.aspx
    AbsoluteURL: /Default.aspx
    AbsoluteURLReferrer: http://www.allsup.com/AboutSSDI/Tes...fault.aspx
    UserAgent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Flypaper; .NET CLR 1.0.3705; .NET CLR 2.0.50727)
    DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
    ExceptionGUID: 057169c3-cf31-430c-92fa-de8008b89843
    InnerException: Object reference not set to an instance of an object.
    FileName:
    FileLineNumber: 0
    FileColumnNumber: 0
    Method: DataSprings.Modules.DynamicForms.DynamicForms.ProcessEvents
    StackTrace:
    Message: DotNetNuke.Services.Exceptions.PageLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at DataSprings.Modules.DynamicForms.DynamicForms.ProcessEvents(Boolean blnRedirectOnly, Boolean blnPaymentGateway, String strPaymentStatus, String strResponseID, Int32 intPaymentUserID) at DataSprings.Modules.DynamicForms.DynamicForms.SubmitForm(Boolean ProcessPaymentNotification, String strResponseID) at DataSprings.Modules.DynamicForms.DynamicForms.lnkSave_Click(Object sender, EventArgs e) at System.Web.UI.WebControls.LinkButton.OnClick(EventArgs e) at System.Web.UI.WebControls.LinkButton.RaisePostBackEvent(String eventArgument) at System.Web.UI.WebControls.LinkButton.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace ---
    Source:
    Server Name: WEB01

    Chad NashUser is Offline
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    05-06-2008 07:38 AM
    Hmmm... This is a very weird error. Does it save the URL correctly when you add/update the event? Also what version of Dynamic Forms are you running on? Is this event set to run based on 'any response'? Is there anything else that would cause your web server to not allow posts from anywhere? For example, if you setup a form post on www.betasprings.com to post to your server does it also return the error there? Maybe its posting to that page/server and not necessarily posting on the same domain?

    -Chad
    Tony HilliardUser is Offline
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    05-06-2008 07:52 AM

    We are using Dynamic Forms version 02.60.30 according to the module definitions section.  Yes, it is set on Any Field Response, I left that portion as the default and only modified the Post URL and Post fields. I just tried on betasprings.com having the one field form point to our site and it went through ok.  Also, we had the forms initially on the DNN site using iframes, but that was causing some issues with our site tracking which is why we wanted to get them out of the iframe, however those iframes were submitting forms without an error, so it would seem that the web server is able to allow posts.

    Tony HilliardUser is Offline
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    05-06-2008 07:54 AM

    Sorry, just realized I didn't answer one of your questions.  Yes it does appear to be saving the URL and post information, in that when we go back into the settings they are there.

    Chad NashUser is Offline
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    05-06-2008 10:50 AM
    Well I am not really sure what would cause this... when I look in this area, changing the URL to another URL is really only a few lines of code etc... Did you choose to email the results to the portal admin in the event?
    Tony HilliardUser is Offline
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    05-06-2008 12:43 PM

    No we haven't checked that option as of yet.

    Tony HilliardUser is Offline
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    05-07-2008 06:52 AM

    We tried checking the email admin option, it appears we only get emails sent to us when it works.  We aren't getting any email when this Object Reference error occurs.  The error seems to be referencing a function that deals with the payment options, but we don't have any of that turned on, is there possibly something that is trying to be checked that our server is not returning or configured to return?

    Chad NashUser is Offline
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    05-07-2008 07:49 AM
    Well that function call just includes a lot of optional parameters passed into it (in case this was returning from PayPal it has to pass that token into the function), your specific issue though isn't related to any of that though. The difference in changing the URL and it working VS changing it and it not is really limited (and this is the first instance its been reported at least). I can post the basic code here if you think that will help, and I can also try and add some additional error handling to maybe capture the specific error, but besides that I am not really sure the best scenario from here. I checked and the email to the admin is supposed to go out only after it was successfully so if its throwing an error your right you wouldn't get it. For the next patch or update I will add some additional error handling to throw back a more detailed message... I tried googling 'http post request can't post from and to same domain' but got back only limited results. Is this particular host using a Firewall? Is this a dedicated server or hosted somewhere and what is the trust set at on the site?

    -Chad
    Tony HilliardUser is Offline
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    05-07-2008 09:58 AM

    We are self-hosting using a dedicated server that is behind a firewall.  The trust level is at medium, we tried temporarily changing it to Full Trust, but we still got the same error.  I am not sure if looking at the basic code would help, I was just trying to think of what would result in a null reference.

    Tony HilliardUser is Offline
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    05-16-2008 02:55 AM

    We finally solved this issue.  Turns out it was a DNS routing issue with our webserver.

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    05-19-2008 02:04 PM
    Tony... Thanks for the follow up on this, hopefully if other users run into similar issues your post is much appreciated as those types of issues can be a real headache!

    -Chad

    rakesh maharajUser is Offline
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    07-17-2008 02:39 AM

    I am not able to get http post control values

    Please give example

    Chad NashUser is Offline
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    07-17-2008 02:13 PM

    Rakesh - See if this thread helps that covers Dynamic Forms w/ HTTP Post Completion Event.

    Thanks,

     

    Chad

     

    SKUser is Offline
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    04-26-2009 06:03 AM
    I appear to have the same problem as Tony. He said it was a DNS routing issue.
    What did he do that solved the problem?

    Thanks
    Nathan ByrerUser is Offline
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    04-08-2010 08:17 AM

    I am getting the same error listed above while running 3.10.0.  I even tried hardcoding the values for the short field names.

    The form I'm trying to duplicate (and is working) is:

    <form> action="https://footprints-test.uits.iu.edu/forms/form_processor.php" method="post">

     


        <!-- Built in fields -->
        Title:
     


     

    Description:
     
       



        <!-- Custom project fields -->
       

    Support Type:
       
     


       
        <!-- Address book fields -->
     
     

    Username

    First Name

    Last Name

    Email Address


     
       
        <!-- Hidden fields -->
     
       
       
     
     
     
     
     
     


       
       
     


    </form>

    I have the following set:

    HTTP Post URL:  https://footprints-test.uits.iu.edu/forms/form_processor.php

    HTTP Post:  &projectID=79&status=Open&priorityNumber=1&delimiter=|&action=create_issue&projfields_mappings=supporttype=>Support Type&abfields_mappings=username=>Username | firstname=>First Name | lastname=>Last Name | emailaddress=>Email Address&title=$(title)&description=$(desc)&supporttype=$(support)&username=$(username)&firstname=$(FN)&lastname=$(LN)&emailaddress=$(email)

    Any ideas?

    David ToUser is Offline
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    04-08-2010 08:37 AM
    HI, based on your HTTP post, that doesn't seem correct. You have the following:

    &abfields_mappings=username=>Username | firstname=>First Name | lastname=>Last Name | emailaddress=>Email Address

    I don't know if this is a valid URL because even in an HTTP post, it's actually passing along querystring variables and you can't have a field mapping =username=>Username | firstname |

    etc. Can you try taking this off and see if it will work? -- David
    Nathan ByrerUser is Offline
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    04-15-2010 05:48 PM

    I changed it to:

    projectID=79&status=Open&priorityNumber=1&delimiter=|&action=create_issue&title=$(title)&description=$(desc)&supporttype=$(support)&username=$(username)&firstname=$(FN)&lastname=$(LN)&emailaddress=$(email)

    I'm getting the same error. 

    David ToUser is Offline
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    04-16-2010 06:27 AM
    HI, you have "&delimiter=|" which is not correct as well. Can you try removing some fields to see which ones are erroring out. Thanks. -- David
    Nathan ByrerUser is Offline
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    04-16-2010 08:00 AM

    First of all, thanks for the help.  I appreciate it.

     

    I've cut the HTTP Post down to:

    projectID=79&status=Open&priorityNumber=1&action=create_issue

    I've even tried removing it all together.

    Whatever I try, I get the same error message.

    Nathan

    Nathan ByrerUser is Offline
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    04-17-2010 12:36 PM

    I went back to my working HTML form and posted the form while watching the session with an HTTP debugging proxy.  I verified that my original HTTP Post settings were correct.  I went back and took out all of the short field names and replaced them with hard coded values that matched my successful submission with my HTML form. 

     

    title=Test&description=&Test&supporttype=Equipment Request&username=nsbyrer&firstname=Nathan&lastname=Byrer&emailaddress=nsbyrer@iupui.edu&abfields_mappings=username=>Username | firstname=>First Name | lastname=>Last Name | emailaddress=>Email Address&projectID=79&status=Open&priorityNumber=1&delimiter=|&projfields_mappings=supporttype=>Support Type&abfields_mappings=username=>Username | firstname=>First Name | lastname=>Last Name | emailaddress=>Email Address&action=create_issue

     

    I still get the same error message.  If l leave the HTTP Post blank, I get the same error message.  If I put in just the required values, I get the same error message.

     

    I have also tried deleting the event and recreating it. 

    David ToUser is Offline
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    04-18-2010 05:38 PM
    HI Nathan, can you check your Snowcovered account and download the latest version of Dynamic Forms to see if it will resolve the HTTP post issue? Thanks. -- David
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    04-18-2010 05:38 PM
    HI Nathan, can you check your Snowcovered account and download the latest version of Dynamic Forms to see if it will resolve the HTTP post issue? Thanks. -- David
    Nathan ByrerUser is Offline
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    04-19-2010 05:04 AM

    I downloaded the most recent update.  That didn't help either. 

    David ToUser is Offline
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    04-19-2010 06:13 AM
    Okay, is there a way for you to export your form to www.betasprings.com(username: host, password: dnnhost) and see if you can duplicate the same problem on betasprings? Thanks. -- David
    Nathan ByrerUser is Offline
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    04-19-2010 08:22 AM

    I get the error there too.

    David ToUser is Offline
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    04-19-2010 08:37 AM
    HI Nathan, I'm running out of ideas. Is there any site you can post to (with some simple values) to verify that HTTP post works and that maybe it's this site that may be having issues and not the HTTP posting itself? -- David
    Nathan ByrerUser is Offline
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    04-19-2010 10:08 AM

    I don't know of any that I can try.  If you have a suggestion of one, I'd like to try it.


    I am successfully posting to this site using an HTML form.

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    04-19-2010 10:51 AM

    Okay, I found a simple one to try.  I was able to make it work.  I was even able to watch what the page is responding using debug mode.  I then tried taking my HTTP Post and used it with the URL that I was successful with and didn't get an error.  As soon as I use the page I am trying to post to, I get the error.  I can't troubleshoot it further though.  When I put it in debug mode, I get the error before anything else on the page loads, so I can't see any of the debug results and the error message in the Event Viewer isn't any help. 

     

    Can you think of a way that I can see the debug information when this error presents itself?

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    04-20-2010 06:34 AM
    HI, well this means that something is wrong with the receiving end because the HTTP post works on several websites but not the one you are trying to get to. Perhaps contact them and see what is the problem. -- David
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    04-20-2010 07:08 AM

    I'm afraid that is going to end up being a dead end as I can't produce any reports as to what is going wrong.  Is there a way to find out what is happening to cause the error?  As I said before, the error is very nondiscript.  I can go to the people with the website, but I expect that they are going to say that their form works with other servers and forms and it must be an issue with my form tool.  I really need some data to backup my claims.

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    04-21-2010 01:46 PM
    Nathan,

    Yes this can be troublesome to debug for a few reasons... But mostly because the code to actually handle the post isn't really all too complicated and it really depends on what they are returning to our module from the post. A few things can help though...

    1. The original post on this thread from 2008 was related to a server error that was specifically related to trying to post to an internal page. After reading your description this doesn't sound like the same situation. Is the error the same? Are you posting to a URL in your same server. If not we might also want to move this to another thread as it could be confusing.

    2. If your HTML form that is working, can you copy and paste what the form submit looks like. Is it a FORM POST or a FORM GET action in the HTML form?

    3. You keep mentioning the error but can you please let me know or attach a screen shot of the error. Could you possibly copy and paste the actual error that is coming up, or maybe the error showing up under admin/event viewer.

    4. Does it work if you do a post to this same site on www.betasprings.com. This is really key to find out if this is between your server and their server or if this is between the type of post that is being sent on any server.


    Depending on these answers we can move forward quicker to help you solve the problem.


    -Chad

    Nathan ByrerUser is Offline
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    04-21-2010 03:15 PM

    Chad,

    Thanks for taking a look at this for me.  My answers are below.

     

    1.  I am posting to a different server, but the error is the same.  I didn't mean to jack the thread.  If we need to move it to another thread, just let me know where it gets moved to.

    2.  I listed the HTML of my working HTML form earlier in this thread.  It is an HTTP Post.

    3.  Below is the error out of the Event Viewer:

    AssemblyVersion: 5.2.1
    PortalID: 24
    PortalName: UCTS Online Portal
    UserID: 1
    UserName: host
    ActiveTabID: 3215
    ActiveTabName: Request Service
    RawURL: /Resources/RequestService.aspx
    AbsoluteURL: /Default.aspx
    AbsoluteURLReferrer: https://ucts.uc.iupui.edu/Resources/RequestService.aspx
    UserAgent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2
    DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
    ExceptionGUID: 4948b36c-50f8-40be-92bc-8b730b5dad48
    InnerException: Object reference not set to an instance of an object.
    FileName:
    FileLineNumber: 0
    FileColumnNumber: 0
    Method: DataSprings.Modules.DynamicForms.DynamicForms.ProcessEvents
    StackTrace:
    Message: DotNetNuke.Services.Exceptions.PageLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at DataSprings.Modules.DynamicForms.DynamicForms.ProcessEvents(Boolean blnRedirectOnly, Boolean blnPaymentGateway, String strPaymentStatus, String strResponseID, Int32 intPaymentUserID) at DataSprings.Modules.DynamicForms.DynamicForms.SubmitForm(Boolean ProcessPaymentNotification, String strResponseID, Boolean blnByPassValidation) at DataSprings.Modules.DynamicForms.DynamicForms.lnkSave_Click(Object sender, EventArgs e) at System.Web.UI.WebControls.LinkButton.OnClick(EventArgs e) at System.Web.UI.WebControls.LinkButton.RaisePostBackEvent(String eventArgument) at System.Web.UI.WebControls.LinkButton.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace ---
    Source:
    Server Name: IN-UCOL-WEBSRV1

    4.  I've added the form on betasprings and got the same error.  It should still be there on a page named after me if you want to take a look at it. 

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    04-21-2010 04:29 PM
    Hi Nathan,

    Ok. Thanks for your post... I think this helps. It sounds like its not a problem with your specific server or your specific version of DNN if we are also having the same problem on our test site. So... Lets move forward

    I noticed on your HTML form you posted the URL you were posting to was this:
    https://footprints-test.uits.iu.edu/forms/form_processor.php

    But when I go to that URL the page doesn't load for me? It says that the connection has timed out. If the connection is timing out that could cause a problem, or I am wondering if this is how it should be performing.

    Each URL you post something too can also return a value back, do you know if the URL you are posting too is supposed to return a value back?

    Finally, can you give me the URL or TabID on Beta Springs where you setup the form?

    -Chad
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    04-21-2010 04:40 PM

     That is the correct URL.  It is locked down by IP address and won't respond unless you are on our campus network.  If you want to test this, I think I'll need to get you an account on our network and have you make a VPN connection.

     

    It does respond with a little text regarding the ID number of your entry and what queue you submitted in when you successfully communicate.

     

    The URL on betasprings is:

    http://www.betasprings.com/NathanBy...fault.aspx

     

    Nathan

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    04-21-2010 05:01 PM
    Hi Nathan... Well its possible this could make a big difference... So basically if I can't access it from my IP, and the IP from the server wasn't allowed to work then I am not really sure how we can do a proper test. More then likely its failing because it can't get through and the other server is blocking it.

    This leads me to another point which is that right now I believe the 'credentials' are forced and setup directly within the module right now and are probably not getting passed the way it might require. Currently with an HTTP Post event you can't specify the credentials and there are many types that are possible (I guess this just hasn't come up before).

    Currently the module doesn't pass any network credentials... ASP.NET does allow you to setup something like this:

    objRequest.Credentials(New NetworkCredential("UserNameHere","PasswordHere", "DomainHere"))

    The domain is optional... Anyway, this is not currently a feature the module offers and its possible (not guaranteed) but possible this is whats causing the problem. We might review this in the future and add additional properties that can be optional but this isn't a feature that is currently avaliable. If you needed us to code something special or add this option (might want to test with hard coded values first) we can do this via our Premium Support services at http://www.datasprings.com/Premium-Support. Actually debugging any HTTP Post is really outside of our standard support but I wasn't sure if this would be a quick fix or not. In this case I wasn't aware that the post URL had IP restrictions and so forth.

    So in short... I think it doesn't matter if you are on a campus network, its possible those campus credentials are not getting passed through and the credentials are coming from the server itself (such as Beta Springs).

    -Chad
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    04-22-2010 01:12 AM

    It is not using credentials to access the form.  It just looks at the source IP address to see if it is in one of our subnets.  So, from home if I try to go to the URL, the server will not respond at all.  Once I make a VPN connection, the server will respond immediately. 

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    04-22-2010 07:59 AM
    Hi Nathan,

    Well I guess that is still my point... Since the post is taking place in the ASP.NET application and not necessarily in a standard HTML only form post, I am not sure what 'source' IP its looking at. It could be looking at the IP from the server (betasprings.com) and I am not sure its passing the IP from the user. When we do a silent post I don't think we pass the IP address directly from the user to the HTTP Post.

    -Chad
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    04-22-2010 09:15 AM

     Oh, yes, I'm sure the HTTP headers are using the IP address of the DNN server and not the client. That is the way I need it to work.  That means that the betasprings test didn't really tell us anything other than I am getting the same error.  My working HTML form and DNN are on the same server and using the same IP address, so it may not matter.

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    04-22-2010 11:42 AM
    You might still go back to them and ask them what restrictions or setup that might be done to have an 'HTTP Post' from ASP.NET Vs a standard POST from an HTML form. We haven't really run into this before but its difficult to support since its posting to other URL's ok and its locked out from our servers to post to.

    -Chad
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    04-30-2010 06:05 AM

    Chad,

    I worked with the owner of the server.  In their logs, they are not showing any attempt by my form to try to post content to their server.  It's like the error happens before the form can attempt to post the content to the server. 

     

    Nathan

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    05-10-2010 10:47 AM

    Chad,

     

    Any thoughts about going forward?

     

    Nathan

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    05-10-2010 11:02 AM
    Well... I can add some debug code and put it in place to see if we can see the exact error... I know that there is only so much code that is in this specific area though and that we do have many customers that are able to use the HTTP Post completion event successfully. This might help us narrow down the exact error coming in though. I can try and have a patch ready with additional error handling in maybe 2 weeks?


    -Chad
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    05-11-2010 01:28 AM

    I sure would appreciate it.  I think if I could see what is going on when the error occurs, I could speak more intelligently with the people that run the website I am trying to post too. 

     

    Thanks,

    Nathan

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    07-22-2010 04:22 AM
    Any updates on this, Chad? 
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    08-05-2010 03:24 PM
    Chad, did you have a chance to work up the code to be able to troubleshoot my problem?  I am still experiencing the issue.



    Nathan
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    08-06-2010 07:13 AM
    Hi Nathan - Well so far we have not had anyone else reporting this issue so its somewhat hard to find a solution for. We did change some code in 3.4 release (will be released Monday) so you might try it again on Beta Springs and see if you are still running into the issue. We are using the same type of posting code in many locations such as posting to authorize.net and other gateways...

    I notice before you said that you thought it was happening 'before' it got to the other servers because their logs showed you never tried... Could it be something related to either permissions on your site or a firewall on your site that would prevent it from going out?

    At this point I would be happy to setup a go to meeting to help but if direct assistance was needed this would require Premium Support hours to be picked up. Since there are two parties involved here and we don't have anyone else reporting an issue with the HTTP Post this would fall outside of our standard product support agreement. You can find whats included with standard support VS Premium Support at http://www.datasprings.com/ProductSupport.

    Thanks,


    -Chad
    Nathan ByrerUser is Offline
    going with the flow
    going with the flow
    Posts:33
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    08-06-2010 08:41 AM
    Yes, it looks like this is erroring out before it makes contact with the other site.  A regular HTML form on the same server posting to the same destination is able to send data without issue. 

    I'll try the new code when it comes out and if that doesn't fix it, I'll look into Premium Support.



    Nathan Byrer
    Ryan BakerinkUser is Offline
    river guide
    river guide
    Posts:1900
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    08-24-2010 11:30 AM
    Hello Nathan,

    If you run into any questions please let us know so we can be of assistance.

    Thanks,

    Ryan


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