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import problem
Last Post 07-09-2009 09:35 AM by David To. 9 Replies.
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Brian EnglishUser is Offline
going with the flow
going with the flow
Posts:27
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05-20-2009 08:18 AM

    I am using the Interactive User Import version 1.50.30.  I am unable to get any of the address info to come accross.  I have exported the users to xls format.  I map address, city, region and postal code via the wizard (step 2, i think) and when the scheduled job runs, the user records are created, but address,city, region and postalcode are not written in the userprofile table.  Am I missing something?  Has anyone else reported similar problems?  I have tried this 2 times with the same results.

    David ToUser is Offline
    river guide
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    05-20-2009 09:25 AM
    Hi Brian, in your Address/City/Region/Postalcode what type of data is there? Can you post one row of data here? Is the field delimiter consistent for all the fields? -- David
    Brian EnglishUser is Offline
    going with the flow
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    05-21-2009 03:21 AM
    below is a line from the csv file
    George & Co.,xxxx,xxxxx,email@company.com,,,,,,65 James Street,Suite 208,Worcester,MA,01603-1035,1

    The columns are:
    COMPANY,FIRST,LAST,EMAIL,MEMBER SINCE,PAID THROUGH,PROVISIONAL,REGION,TYPE,ADDRESS 1,ADDRESS 2,CITY,STATE,ZIP,STATUS

    of coarse, since it is live data, I changed the name and email address. But what we are seeing is that only the userprofile records for last name and first name are written. So the user record is written but only the userprofile records for those records are written into user profile


    David ToUser is Offline
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    05-21-2009 06:33 AM
    Hi Brian, very strange. Can you try saving it as a .csv or .txt file and see if the import will work? Just test it out on several records and get back with me. Thanks. -- David
    Brian EnglishUser is Offline
    going with the flow
    going with the flow
    Posts:27
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    05-21-2009 08:27 AM

    Hi David.  I tried reimporting  using a cvs file (overwriting the records if they exist).   the address info still not being pulled.  Is there a way i can send you the actual file i am importing so you can take a look at it?

    David ToUser is Offline
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    05-21-2009 11:43 AM
    HI Brian, this discussion has been taken offline. Brian sent me his CSV file, it imported fine on my local machine and I've sent him the screenshots of my setup. -- David
    bcorngtrUser is Offline
    skipping stones
    skipping stones
    Posts:7
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    07-06-2009 09:30 PM

    David,

    We are experiencing a similar problem with the Interactive User Import module.  We are only able to import the following standard DNN fields:

    ·         Username

    ·         FirstName

    ·         LastName

    ·         Email

    ·         Password

    We will also ultimately be adding extended properties as well.  Can you provide the same screenshots to us so we can determine our issue?

    Thanks!

    Brian

    David ToUser is Offline
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    07-07-2009 06:22 AM
    Hi Brian, what version of IUI are you running? I believe version 1.50.50 and above can do extended properties. If you have an earlier version, contact us through email with your order ID and I can email me the latest version of IUI. -- David
    Brian EnglishUser is Offline
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    07-09-2009 09:03 AM
    It appears i am using 1.50.30. How can i get my hands on the 1.50.50 version?
    David ToUser is Offline
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    07-09-2009 09:35 AM
    Please send us email through "Contact Us" referring to this forum that you're using 1.50.30 and need the version 1.50.50 for extended property and we'll email you the update. Also in your email, to specify your OrderID number. -- David
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