Hi

I'm using version 2.0.0 with DNN 5.02.01.

I have been trying to import a CSV file of users.  I can go through the steps with no errors but no job appears in the schedule list.

There's nothing in the event log either.

I was hoping to go live on Wed and need to be able to import 600 users.

Am I doing something daft?

Any chance of some help on this?

thanks

Gus

 

HI, that's very strange. If you go to Host / Schedule, you do not see the scheduler for the "UserImport" process? Does it exists to begin with, and if so, is it enabled? If you click on "History", do you see anything? -- David

yes.

I've now got the latest version 2.0.01 as I had 2.0. So I'll test this when I get a chance and see if it fixes it.

thanks

Gus

new version does not work.

Still nothing in the schedule...

am going to try the SQL other users have suggested in this forum.

Gus

ok, the workaround offered by melgery worked!

http://www.datasprings.com/Products...fault.aspx

thanks for that one, saved my day.

Just a quick note that I just bought this module and am also having this problem. 

 

For more info see here:

http://www.datasprings.com/Products...fault.aspx

and here:

http://www.datasprings.com/Products...fault.aspx

HI, all our modules work fine with the latest versions of DNN. The problem is only when a module requires the service of the Scheduler. We always use the "AddSchedule" stored procedure which is a DNN stored procedure. However, by the time we release our product (let's say IUI 2.0) and DNN was still in version 5.0, then the "AddSchedule" will work fine because DNN 5.0 didn't have the extra column @CreateByUserID. So anyone using older versions of DNN, the install will add the scheduler but if they upgrade their DNN and install, it will error out. By the time we fix the install to support DNN 5.1 for example, DNN 5.2 may come out and they add another column called @FriendlyName and the install will error out for this version.

For the moment, we are chasing our tails trying to keep up with all the versions of DNN out there and even in our test environment, we may not have the latest DNN version and not be aware of certain changes. But this only effects the "AddSchedule" routine since we are using their stored procedure.

But the module itself still works for higher DNN versions onward. This usually only effects modules that uses a scheduler routine and is using the DNN stored procedure which they sometimes change going forward. But when a customer encounters this, we do help out and post on the forum how to add the schedule manually or run the SQL "AddSchedule" routine with the updated column item.

Going forward, we are considering using code within the VB.NET itself as opposed to using the DNN "AddSchedule" routine to prevent this trouble from happening. But this only started happening in DNN 5.0 and higher when they started adding new column fields. -- David

thanks David

I can understand the problems of keeping up with DNN. I find the issue with soft/hard deletes quite incredible. I can't imagine what they were thinking releasing a version that appears to delete users while not really deleting them at all!

It's a shame the DNN developers aren't a little more thoughtful towards guys like us trying to deliver solutions.

We got there in the end but we never did get the emails to send out. So we bought your opt-in module and installed that. It failed to send out emails too. By that time it was 1am and we needed to send out a notification email to 750 users. The import worked fine once I'd worked out that deleted users were not actually deleted but we never got the email to send. We ended up buying another bulk email module and using that for the user notification.

Next time I'll be testing the user import and notification weeks ahead of delivery.
Lesson learned.

Gus

HI, what version of IUI are you using? -- David

2.0.01, the latest in patches..

I have given up on this now. I got the import to work but could never get the emails to send.

gus

HI, can you check on Snowcovered under Patches because I believe the newer IUI version 2.01.10 fixed the issue with emails going out. -- David

HI, can you use the "Contact US" and shoot us an email, referencing this forum and your OrderID and we'll email you the latest IUI patch (version 2.01.10). This fixed the issue with emails going out. -- David