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Last Post 05-26-2010 05:50 AM by Chuck. 5 Replies.
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ChuckUser is Offline
river guide
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Posts:157
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05-05-2010 05:10 AM

    When I select the Navigation URL and choose the option Link Type to PAGE and select a page on my site it does not add the www to my URL when a User clicks on the image.

    If my website is http://www.tld.com and my image is suppose to go page called SERVICE on my site. 

    e.g. http://www.tld.com/default.aspx?tabID=105

    But it removes the 'www' reference of the URL and I need it to keep that intact due to our internal company domain setup within our internal network.

    It looks like this now:
    http://tld.com/default.aspx?tabID=105

    Thoughts?

    -Chuck

    CandaceUser is Offline
    river guide
    river guide
    Posts:2431
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    05-10-2010 08:11 AM

    Hi Chuck,

    Please try using the URL link type instead and plug in the full URL.  Thanks!

    Candace

    ChuckUser is Offline
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    05-12-2010 04:40 AM
    Posted By Candace on 05/10/2010 10:11 AM

    Hi Chuck,

    Please try using the URL link type instead and plug in the full URL.  Thanks!

    Candace


     

    Hi Candace,
    I thought that would be the case as that is what I did.  Do you know if there is a plan on modifying this so it will add the www reference in the future?

    -Chuck

    CandaceUser is Offline
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    05-25-2010 02:24 PM

     Sorry for the late response, Chuck.  Yes, I am sending this to the dev team as an enhancement for future releases.  Thanks!

    Candace

    Chad NashUser is Offline
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    05-26-2010 03:37 AM
    Chuck,

    As far as I understand this it should be working this way unless you have that listed as an alias. If you go to admin/site settings (signed in as host) do you have the non www portal alias listed as a valid alias? If you remove that alias I believe it should use the 'working' alias which should be the www version. I don't think we specifically remove the www but we do look for all valid alias's.

    -Chad
    ChuckUser is Offline
    river guide
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    Posts:157
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    05-26-2010 05:50 AM
    Posted By Chad Nash on 05/26/2010 5:37 AM
    Chuck,

    As far as I understand this it should be working this way unless you have that listed as an alias. If you go to admin/site settings (signed in as host) do you have the non www portal alias listed as a valid alias? If you remove that alias I believe it should use the 'working' alias which should be the www version. I don't think we specifically remove the www but we do look for all valid alias's.

    -Chad


    That worked.

    I had the non www portal alias listed as a valid alias.  So when I added the www  to the portal alias, it resolved it correctly.

    Thanks.

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