DNN 4.1.8
I.U.I. 2.10.0

Ever since installing Interactive User Import my Event Log has been flooded with these errors:

Scheduler Even Failure:
THREAD ID: 9
TYPE: DataSprings.DNN.Modules.UserImport.UserImportProcess
EXCEPTION: Object reference not set to an instance of an object.
RESCHEDULED FOR: 5/19/2010 4:08:36 PM
SOURCE: STARTED_FROM_BEGIN_REQUEST
ACTIVE THREADS: 0
FREE THREADS: 1
READER TIMEOUTS: 0
WRITER TIMEOUTS: 0
IN PROGRESS: 0
IN QUEUE: 3
Server Name: KW7007

General Exception:
AssemblyVersion: 5.1.4
PortalID: -1
PortalName:
UserID: -1
UserName:
ActiveTabID: -1
ActiveTabName:
RawURL:
AbsoluteURL:
AbsoluteURLReferrer:
UserAgent:
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 17ac2828-005c-4a3a-8ee0-7a515e32df3c
InnerException: Object reference not set to an instance of an object.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: DataSprings.DNN.Modules.UserImport.UserImportProcess.SetImportFalse
StackTrace:
Message: System.NullReferenceException: Object reference not set to an instance of an object. at DataSprings.DNN.Modules.UserImport.UserImportProcess.SetImportFalse() at DataSprings.DNN.Modules.UserImport.UserImportProcess.DoWork()
Source:
Server Name: KW7007

Scheduler Exception:
AssemblyVersion: 5.1.4
PortalID: -1
PortalName:
UserID: -1
UserName:
ActiveTabID: -1
ActiveTabName:
RawURL:
AbsoluteURL:
AbsoluteURLReferrer:
UserAgent:
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 47b9c213-5524-4868-a292-8154c3f92598
InnerException: Object reference not set to an instance of an object.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: DataSprings.DNN.Modules.UserImport.UserImportProcess.SetImportFalse
StackTrace:
Message: System.NullReferenceException: Object reference not set to an instance of an object. at DataSprings.DNN.Modules.UserImport.UserImportProcess.SetImportFalse() at DataSprings.DNN.Modules.UserImport.UserImportProcess.DoWork() at DotNetNuke.Services.Scheduling.DNNScheduling.ProcessGroup.Run(ScheduleHistoryItem objScheduleHistoryItem)
Source:
Server Name: KW7007

These all come continually until I disable the schedule manually.

I'm even getting the errors on the live site were I have only installed but have not used it to import anything yet.

Thanks in advance!

 

Josh
 

HI, I notice that you are using DNN 4.1.8 which is a very old DNN version. Is there any way you can upgrade your DNN to the latest version on a test system to see if it fixes the issue? -- David

We are also getting these errors on our site, which is running DNN 5.4.4. Is there any resolution to this?

Hello Cheryl,

Can you please go to Host -> Schedule and then find the Interactive User Import Scheduler Item and click the History link.

Please copy/paste the error into this forum thread. Can you please also go to Admin -> Event Viewer to see if any related errors have been invoked.

If you have any questions please let me know.

Thanks,

Ryan

Sorry, Ryan... I didn't get a notification that you had posted your request so I uninstalled the module from our site since we weren't using it anyway.  I was getting Schedule Event Failures and Schedule Exceptions in the event log - they looked the same as above.

Hello Cheryl,

If you decide to reinstall this onto your site please perform the steps I stated above to see if any more specific errors existed in the Scheduler History.

I believe it would log a more informative/relative message about the issue then in Admin -> Event Viewer.

If you have any questions please let me know.

Thanks,

Ryan