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Scheduler Event Failure - General Exception - Scheduler Exception
Last Post 01-10-2011 12:22 PM by Ryan Bakerink. 5 Replies.
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JWheelerUser is Offline
Posts:4
Avatar

--
05-26-2010 03:08 PM

    DNN 4.1.8
    I.U.I. 2.10.0

    Ever since installing Interactive User Import my Event Log has been flooded with these errors:

    Scheduler Even Failure:
    THREAD ID: 9
    TYPE: DataSprings.DNN.Modules.UserImport.UserImportProcess
    EXCEPTION: Object reference not set to an instance of an object.
    RESCHEDULED FOR: 5/19/2010 4:08:36 PM
    SOURCE: STARTED_FROM_BEGIN_REQUEST
    ACTIVE THREADS: 0
    FREE THREADS: 1
    READER TIMEOUTS: 0
    WRITER TIMEOUTS: 0
    IN PROGRESS: 0
    IN QUEUE: 3
    Server Name: KW7007

    General Exception:
    AssemblyVersion: 5.1.4
    PortalID: -1
    PortalName:
    UserID: -1
    UserName:
    ActiveTabID: -1
    ActiveTabName:
    RawURL:
    AbsoluteURL:
    AbsoluteURLReferrer:
    UserAgent:
    DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
    ExceptionGUID: 17ac2828-005c-4a3a-8ee0-7a515e32df3c
    InnerException: Object reference not set to an instance of an object.
    FileName:
    FileLineNumber: 0
    FileColumnNumber: 0
    Method: DataSprings.DNN.Modules.UserImport.UserImportProcess.SetImportFalse
    StackTrace:
    Message: System.NullReferenceException: Object reference not set to an instance of an object. at DataSprings.DNN.Modules.UserImport.UserImportProcess.SetImportFalse() at DataSprings.DNN.Modules.UserImport.UserImportProcess.DoWork()
    Source:
    Server Name: KW7007

    Scheduler Exception:
    AssemblyVersion: 5.1.4
    PortalID: -1
    PortalName:
    UserID: -1
    UserName:
    ActiveTabID: -1
    ActiveTabName:
    RawURL:
    AbsoluteURL:
    AbsoluteURLReferrer:
    UserAgent:
    DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
    ExceptionGUID: 47b9c213-5524-4868-a292-8154c3f92598
    InnerException: Object reference not set to an instance of an object.
    FileName:
    FileLineNumber: 0
    FileColumnNumber: 0
    Method: DataSprings.DNN.Modules.UserImport.UserImportProcess.SetImportFalse
    StackTrace:
    Message: System.NullReferenceException: Object reference not set to an instance of an object. at DataSprings.DNN.Modules.UserImport.UserImportProcess.SetImportFalse() at DataSprings.DNN.Modules.UserImport.UserImportProcess.DoWork() at DotNetNuke.Services.Scheduling.DNNScheduling.ProcessGroup.Run(ScheduleHistoryItem objScheduleHistoryItem)
    Source:
    Server Name: KW7007

    These all come continually until I disable the schedule manually.

    I'm even getting the errors on the live site were I have only installed but have not used it to import anything yet.

    Thanks in advance!

     

    Josh
     

    David ToUser is Offline
    river guide
    river guide
    Posts:2719
    Avatar

    --
    05-27-2010 04:10 PM
    HI, I notice that you are using DNN 4.1.8 which is a very old DNN version. Is there any way you can upgrade your DNN to the latest version on a test system to see if it fixes the issue? -- David
    CherylUser is Offline
    river guide
    river guide
    Posts:99
    Avatar

    --
    12-22-2010 11:58 AM
    We are also getting these errors on our site, which is running DNN 5.4.4. Is there any resolution to this?
    Ryan BakerinkUser is Offline
    river guide
    river guide
    Posts:1900
    Avatar

    --
    12-28-2010 09:02 AM
    Hello Cheryl,

    Can you please go to Host -> Schedule and then find the Interactive User Import Scheduler Item and click the History link.

    Please copy/paste the error into this forum thread. Can you please also go to Admin -> Event Viewer to see if any related errors have been invoked.

    If you have any questions please let me know.

    Thanks,

    Ryan
    CherylUser is Offline
    river guide
    river guide
    Posts:99
    Avatar

    --
    01-10-2011 12:05 PM
    Sorry, Ryan... I didn't get a notification that you had posted your request so I uninstalled the module from our site since we weren't using it anyway.  I was getting Schedule Event Failures and Schedule Exceptions in the event log - they looked the same as above.
    Ryan BakerinkUser is Offline
    river guide
    river guide
    Posts:1900
    Avatar

    --
    01-10-2011 12:22 PM
    Hello Cheryl,

    If you decide to reinstall this onto your site please perform the steps I stated above to see if any more specific errors existed in the Scheduler History.

    I believe it would log a more informative/relative message about the issue then in Admin -> Event Viewer.

    If you have any questions please let me know.

    Thanks,

    Ryan
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