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Object reference not set to an instance of an object trying to communicate with Authorize.Net
Last Post 12-03-2010 11:25 AM by Candace. 6 Replies.
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Marcio EstevesUser is Offline
skipping stones
skipping stones
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12-03-2010 10:23 AM
    I've been trying to setup my DynamicForm to work with Authorize.Net. but I get the null pointer error with the following callstack:

    [NullReferenceException: Object reference not set to an instance of an object.] DataSprings.Modules.DynamicForms.DynamicForms.ProcessAuthorizenet(String url, String strPost) +432 DataSprings.Modules.DynamicForms.DynamicForms.DynamicPaymentGateway() +1116 DataSprings.Modules.DynamicForms.DynamicForms.SubmitForm(Boolean ProcessPaymentNotification, String strResponseID, Boolean blnByPassValidation) +1266
    Could you please help, we've been stuck with this problem for days. We already double checked the varialbes in the Control Panel -> Payment Gateway.

    We are not running in test mode and our info on Authorize.Net looks fine. We even disabled all checks on the other end so the request would not be rejected.

    Thanks for helping

    CandaceUser is Offline
    river guide
    river guide
    Posts:2431
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    12-03-2010 10:26 AM
    Hi Marcio,

    Let's start with this. Please disable the payment gateway. Does the form submit successfully?

    Candace
    Marcio EstevesUser is Offline
    skipping stones
    skipping stones
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    12-03-2010 10:32 AM
    Candace,

    Now that is fast customer support!

    Just tried disabling the payment gateway and yes, the form postsback correctly and it still contains the data that I typed in.
    CandaceUser is Offline
    river guide
    river guide
    Posts:2431
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    12-03-2010 10:40 AM
    Great! Ok, now please enable the payment gateway again. I need a few more pieces of information:

    1. What is your module version from Host > Module Definitions?

    2. What is you DNN version?

    3. When you enable Debug Mode and run a transaction, please give me the resulting string.

    (You might use the Contact Us Support form if you prefer not to post that in a public forum. Please include the URL to this thread for reference.)

    Thanks!
    Candace
    Marcio EstevesUser is Offline
    skipping stones
    skipping stones
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    12-03-2010 10:54 AM
    Sent. However the resulting string is a .Net error page, probably not what you were expecting.

    Here is the debug info before a transaction is submited:

    Client Side Event:if ( document.getElementById('dnn_ctr722_DynamicForms_Responses_c31da67b-b9ba-4e4f-a2b5-6143e96832fe').checked) document.getElementById('dnn_ctr722_DynamicForms_TBR_GUIDe50e2e54-c476-4e86-8347-504dc2031665CardFirst').value = document.getElementById('dnn_ctr722_DynamicForms_TBR_GUID53c8828d-319a-4cd5-bf2b-27af9178a44fFirstName').value else document.getElementById('dnn_ctr722_DynamicForms_TBR_GUIDe50e2e54-c476-4e86-8347-504dc2031665CardFirst').value = '' if ( document.getElementById('dnn_ctr722_DynamicForms_Responses_c31da67b-b9ba-4e4f-a2b5-6143e96832fe').checked) document.getElementById('dnn_ctr722_DynamicForms_TBR_GUID4396b4f1-9958-4668-a8bb-d71596d0fb49CardLast').value = document.getElementById('dnn_ctr722_DynamicForms_TBR_GUIDd0886dc5-9901-449f-bc46-261fc3577372LastName').value else document.getElementById('dnn_ctr722_DynamicForms_TBR_GUID4396b4f1-9958-4668-a8bb-d71596d0fb49CardLast').value = '' if ( document.getElementById('dnn_ctr722_DynamicForms_Responses_c31da67b-b9ba-4e4f-a2b5-6143e96832fe').checked) document.getElementById('dnn_ctr722_DynamicForms_TBR_GUIDf65591cf-6c89-4843-9e2b-8639ac1c8afcCardStreet').value = document.getElementById('dnn_ctr722_DynamicForms_TBR_GUIDe4b7a631-8252-4cea-b8f8-3f8b465426dfStreet').value else document.getElementById('dnn_ctr722_DynamicForms_TBR_GUIDf65591cf-6c89-4843-9e2b-8639ac1c8afcCardStreet').value = '' if ( document.getElementById('dnn_ctr722_DynamicForms_Responses_c31da67b-b9ba-4e4f-a2b5-6143e96832fe').checked) document.getElementById('dnn_ctr722_DynamicForms_TBR_GUID9207d680-f519-4c08-b9e9-3bd48b5bc833CardCity').value = document.getElementById('dnn_ctr722_DynamicForms_TBR_GUIDafebb5b2-e7a7-462e-8d83-7a878871151dCity').value else document.getElementById('dnn_ctr722_DynamicForms_TBR_GUID9207d680-f519-4c08-b9e9-3bd48b5bc833CardCity').value = '' if ( document.getElementById('dnn_ctr722_DynamicForms_Responses_c31da67b-b9ba-4e4f-a2b5-6143e96832fe').checked) document.getElementById('dnn_ctr722_DynamicForms_TBR_GUID282d8890-fd28-4572-ace4-6ef569b1ea23CardState').value = document.getElementById('dnn_ctr722_DynamicForms_TBR_GUIDf3626dc3-6dcd-4060-9683-1910162bf249State').value else document.getElementById('dnn_ctr722_DynamicForms_TBR_GUID282d8890-fd28-4572-ace4-6ef569b1ea23CardState').value = '' if ( document.getElementById('dnn_ctr722_DynamicForms_Responses_c31da67b-b9ba-4e4f-a2b5-6143e96832fe').checked) document.getElementById('dnn_ctr722_DynamicForms_TBR_GUID692eef6d-b4bd-4a7e-8d90-c389ec01149fCardZip').value = document.getElementById('dnn_ctr722_DynamicForms_TBR_GUID707cb905-c71b-4d34-be46-36d28b9c5800ZipCode').value else document.getElementById('dnn_ctr722_DynamicForms_TBR_GUID692eef6d-b4bd-4a7e-8d90-c389ec01149fCardZip').value = '';
    Marcio EstevesUser is Offline
    skipping stones
    skipping stones
    Posts:5
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    12-03-2010 10:56 AM
    I also sent you another Contact Us ticket with the URLs.

    Thanks
    CandaceUser is Offline
    river guide
    river guide
    Posts:2431
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    12-03-2010 11:25 AM
    Thanks, Marcio. I got your Contact Us forms. Will be in meetings for most of the afternoon but will review these later. May have to refer it to the dev team so i may not have feedback until Monday.

    Candace
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