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Forums > Product Discussion - DotNetNuke Modules > Renewal Reminder
Method Error DNN 5.6
Last Post 02-18-2011 09:31 AM by Candace. 5 Replies.
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R BarrowUser is Offline
new to the springs
new to the springs
Posts:3
Avatar

--
12-20-2010 02:57 AM
    I am getting a method error:

    Error Sending Email Message... Check configuration properties. Method not found: 'System.String DotNetNuke.Common.Globals.SendNotification(System.String, System.String, System.String, System.String, DotNetNuke.Services.Mail.MailPriority, System.String, DotNetNuke.Services.Mail.MailFormat, System.Text.Encoding, System.String, System.String, System.String, System.String, System.String, System.String)'.- at DataSprings.DNN.RoleReminder.RoleReminderSchedulerClient.SendMail(Int32 RoleId, String strFrom, String strTo, String strCC, String strBCC, String strSubject, String strMessage, Int32 PortalID, Int32 UserID) at DataSprings.DNN.RoleReminder.RoleReminderSchedulerClient.SendNotifications()
    Finished with this rolename.
    Executing Renewal Reminder For Def:test
    PortalID: 0 Role ID 0 Renewal ID 2
    Finished with this rolename.
    Succeeded.

    SMTP config for the portal is fine and working...just not this module...

    HELP!
    Ryan BakerinkUser is Offline
    river guide
    river guide
    Posts:1900
    Avatar

    --
    12-30-2010 07:13 AM
    Hello R.Barrow,

    I'm sorry for the tardy response, as it is the Holiday Season and our site is undergoing serious transitions forum responses can get lost.

    Let start off with:

    What is the DNN version you're running on along with the .net framework your running? You can find this out under Host -> Host Settings.

    Also can you please go to Host -> Module Definitions and let me know the version of Renewal Reminder you're running.

    If you have any questions please let me know.

    Thanks,

    Ryan
    david coulterUser is Offline
    skipping stones
    skipping stones
    Posts:13
    Avatar

    --
    02-15-2011 05:03 AM
    Although we are running DNN 5.2.2 and using RR 1.3.0 we are getting a very similar error for the emails going out. 

    ====
    Error Sending Email Message... Check configuration properties. Parameter count does not match Parameter Value count.- at Microsoft.ApplicationBlocks.Data.SqlHelper.AssignParameterValues(SqlParameter[] commandParameters, Object[] parameterValues) at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteNonQuery(String connectionString, String spName, Object[] parameterValues) at DataSprings.DNN.RoleReminder.SqlDataProvider.AddToLog(Int32 RoleID, String Email, DateTime DateTimeSent, Int32 PortalID, Int32 UserID, Int32 RRID) at DataSprings.DNN.RoleReminder.RoleReminderController.AddToLog(Int32 RoleID, String Email, DateTime DateTimeSent, Int32 PortalID, Int32 UserID, Int32 RRID) at DataSprings.DNN.RoleReminder.RoleReminderSchedulerClient.SendMail(Int32 RoleId, String strFrom, String strTo, String strCC, String strBCC, String strSubject, String strMessage, Int32 PortalID, Int32 UserID, Int32 RRID) at DataSprings.DNN.RoleReminder.RoleReminderSchedulerClient.SendNotifications() 
    Collecting Data!: info@emailremoved.com

    ===

    Is there a fix or patch for this?

    Dave 
    Ryan BakerinkUser is Offline
    river guide
    river guide
    Posts:1900
    Avatar

    --
    02-15-2011 06:53 AM
    Hello David,

    Did you just recently upgrade your DNN version or the version of Renewal Reminder?

    I would recommend uninstalling/reinstalling your Renewal Reminder module.

    NOTE: When uninstalling your Renewal Reminder module you will lose all of your work done with Renewal Reminder.

    After you uninstall / reinstall the module, if any issues still exist please go to www.snowcovered.com and open a Helpdesk Ticket with us regarding Renewal Reminder.

    If you have any questions please let me know.

    Thanks,

    Ryan
    david coulterUser is Offline
    skipping stones
    skipping stones
    Posts:13
    Avatar

    --
    02-16-2011 11:10 AM
    We did not upgrade DNN but we have installed patches/upgrades for other Datasprings modules (forms, registration and user views). I now wish that we hadn't patched this module as it was working fine during testing.

    Our current users are also receiving multiple emails from the reminder module. I saw from another post that there was a patch for this error to renewal reminder 1.30.0. Will this patch not help? Or are these (error message about log [seen above] and outgoing repeat emails) different issues?

    We would prefer to patch instead of removing and then reinstalling.

    Thank you for your quick response.
    CandaceUser is Offline
    river guide
    river guide
    Posts:2431
    Avatar

    --
    02-18-2011 09:31 AM
    Hi David,

    Can you please check in Host > Schedule and tell me if you see multiple schedulers enabled for Renewal Reminder? Thanks!

    Candace
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