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Forums > Product Discussion - DotNetNuke Modules > Opt In Email
Error in schedule - what does it mean?
Last Post 06-22-2012 08:20 AM by Chad Nash. 6 Replies.
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equaTEK InteractiveUser is Offline
wading in the water
wading in the water
Posts:26
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--
01-23-2012 03:57 AM
    Sending to a list of nearly 2,000 subscribers, the schedule stopped part way through with this error:

    Sending To (38 of 978 - Maximum of 200 can be distributed with this distribution): ***********@hotmail.com 

    From Email Address: newsletter@augustgroup.org 

    Opt in Email Exception Main Email Loop: Thread was being aborted. at Dataspring.DNN.Modules.OptInAdvanceEmail.SendNewsletters.SendNewsletters() 

    Failed Email Address: ***********@hotmail.com 

    Opt in Email Schedule failed. System.Threading.ThreadAbortException: Thread was being aborted. at Dataspring.DNN.Modules.OptInAdvanceEmail.SendNewsletters.SendNewsletters() at Dataspring.DNN.Modules.OptInAdvanceEmail.SendNewsletters.DoWork() at Dataspring.DNN.Modules.OptInAdvanceEmail.SendNewsletters.SendNewsletters() at Dataspring.DNN.Modules.OptInAdvanceEmail.SendNewsletters.DoWork() 

    logging error. 

    Logging exception.


    The schedule did pick this up again about three hours later and sent out the rest of the list.  What does the above error mean, and what could have caused it?

    Opt-In 4.4.1 / DNN 4.7.0
    Dilshan TestUser is Offline
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    01-26-2012 12:04 PM
    Hi guys,

    This happens if your server is bouncing or if your app pool is being recycled at the moment. How many are you sending out at a given time?

    Thanks,

    Chad
    equaTEK InteractiveUser is Offline
    wading in the water
    wading in the water
    Posts:26
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    01-26-2012 12:46 PM
    Sending about 2,000 out this time around.
    equaTEK InteractiveUser is Offline
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    06-18-2012 03:57 AM
    UPDATE - We've seen this error pop up again, except the module hasn't picked up the process again and completed the send. In order to get the send to finish, we have to clear the logs. Is this a "bug"? Is it something fixed in 4.4?
    Chad NashUser is Offline
    Posts:5260
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    06-19-2012 01:53 PM
    Hi - Yes, this should be fixed in 4.4 as far as I know as we have not had other users run into it.. But... I believe you might want to try out the trial version first... or you might want to see if the current version has a method of ignoring the flag that usually is set to always verify a previous instance was not running. You can do this under the Opt In Email Advanced Module settings under the "Schedule Settings". There should be a setting to ignore this check which would not require you to clear out the logs to kick off the process again.


    Thanks,

    Chad
    equaTEK InteractiveUser is Offline
    wading in the water
    wading in the water
    Posts:26
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    06-20-2012 03:18 AM
    Would clearing that flag create the possibility of duplicate emails going out? I seem to recall early in our experience with Opt In, we had that issue because the scheduler would start another instance of sending before the previous one had completed, and duplicates were sent out as a result.
    Chad NashUser is Offline
    Posts:5260
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    06-22-2012 08:20 AM
    Hello - Yes, unfortunately there would be a potential for that. The real issue is the fact that you need to find out why your DNN site and scheduler keeps kicking off into multiple instances when the first one hasn't finished. Do you have anything on the server that keeps recycling the application pool or anything?

    Have you reviewed this blog post?
    http://www.datasprings.com/news/blo...instances-

    Thanks,


    Chad
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