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Interactive Import 2.1 Doesn't Import
Last Post 02-13-2012 11:50 AM by Chad Nash. 1 Replies.
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Rick ChapmanUser is Offline
wading in the water
wading in the water

02-12-2012 05:47 AM
    Hi. I'm attempting to use II 2.1, and it doesn't seem to work.

    Version is: 2.10.0.
    DNN is at: 05.06.03 (45)

    The server is 64 bit.  It's my understanding that II 2.1 supports 64 bit servers.

    All steps are followed. The system previews the import. The lights sparkle. Nothing is imported.

    BTW, importing a CSV file into Opt-In Email via List Import doesn't work either. Version is 4.30.60

    The following error is generated:

    nteractive User Import Log: importing:'';
    logging disabled for this import - you can enable logging within the import options for a detailed view of the import process.;
    Sucessfully Loaded File w/ Row Count:'2';

    **** Error attempting to add record:1 Object reference not set to an instance of an object. at DotNetNuke.Security.Membership.AspNetMembershipProvider.UpdateUserMembership(UserInfo user) at DotNetNuke.Security.Membership.AspNetMembershipProvider.UpdateUser(UserInfo user) at DotNetNuke.Entities.Users.UserController.UpdateUser(Int32 portalId, UserInfo objUser, Boolean loggedAction) at DataSprings.DNN.Modules.UserImport.UserImportProcess.DoUserImport()

    Any idea what's going on?

    Rick Chapman

    Chad NashUser is Offline

    02-13-2012 11:50 AM
    Hi Rick,

    Thanks for your post... A couple of items here:

    1. The fact that this shows a row count of 2 records tells me that the issue is probably not the 32 bit or 64 bit. I know that we added support via the Excel component for 64 bit so you should not be having any problems between 32 bit and 64 bit.

    2. It shows from these log details that you have logging disabled, my first suggestions would be that you enable logging... this is necessary in order to show us more details about why it might be failing.

    3. Based on the error we do see a few things come to mind... mostly things such as "Did you select a field to represent the username, did you select a field to represent the password, is the password you are submitting shorter then what is required int he web.config file for the password reminder" etc... Other things... do you have "Force password question and answer" enabled in the web.config file? Do you have features such as "Force valid profile for registration" setup under Admin, User Accounts, User Settings? If you do - then you also need to make sure you are importing those profile fields for the user or the registration will fail etc...

    So... I believe that enabling the log details and answering some of those questions should get you started.


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