Just to add more information on this issue:

1. if the field Fire even on is set to "Only intial registration" the event is not fired when a new user gets added;
2. if the field Fire even on is set to "Both new/Update registrations" the event is fired when a new user gets added;

At this point I am confused on the meaning of "Only intial registration" or there is a bug.

Thanks

Hello Gaspare,

This would be considered a bug. Can you let us know what you're current DNN version and Dynamic Registration version is?

It sounds like there might be some conflicts occurring on the page that your Dynamic Registration module resides on.

Let me know if you have any questions.

Thanks,

Ryan

Hi Ryan,
thank you for your reply.

I am currently running DNN 6.1.4 and Dynamic Registration 4.1.70.26806.

Let me know what else you need to know from me to reproduce and trap this misbehaviour.

Cheers
Gaspare

Hello Gaspare,

As I think more about this issue/bug, it hasn't been reported before and we have several users that are using the same versions as you are.

So I'm starting to believe that there must be an issue with your configuration for the email form completion event. Can you please let me know if this email for Initial Registrations matches the Email that fires for Registration updates? Meaning, the content doesn't matter, just the Email TO, Email FROM, Email FROM Name, etc....

I just need to have insight on how the email completion event is configured since it sounds like something strange is occurring.

Can you please try to register for an account, then log in as an Admin user and go to Admin -> Event Viewer and see if any relevant errors are being logged?

Thanks,

Ryan

Hi Ryan,
I think I have found out what is causing the problem or lets say that it partially solves the problem.

I give you a brief insight of what I am trying to achieve:

1. the web site I am implementing does not allow users to register themselves, instead a specific user (without the administrators role) will pre-create the user using the Add user link of Dynamic Registration
2. when the user is added, I need DR to send a notification email to the just added user with the instructions on how to complete the registration. DR also sets the UpdatePassword to true in the Users table so that he/she has to change password at first login.

Having said so, I am actually able to add the user with the mentioned specific user (even if I still have to find out how to run DR directly in User Management or Add User mode... I don't want to bother the user administrator with the form and the DR panel). The DR form has 3 completion event set:
a. Send email to just added user (to be fired on Only intial registration) - and this is not executed
b. Update Users table via Dynamic SQL statement (to be fired on Only intial registration) - and this gets executed (wierd, the previous one was not executed, but this is executed)
c. Send email if the user is cancelled (to be fired on Registration cancellation) - and thi is not executed when I delete the user from the User Management available in DR

I have realized that I did not set the sort order field for the 3 events. By setting it, now DR is executing the 2 events related to the intial registration but not the one that should be executed when the user is cancelled through the DR User Management screen by clicking on the red X.

That's all for now.
I'll came back with further finding... if you have any suggestions plese let me know

Cheers
Gaspare

Hello Gaspare,

Just so I understand completely, Administrators create the account for the user and an email is sent to the user that they created an account for.

Upon the user receiving the email he can do three two things, register for the account(which really means that he's filling out Profile Property information) or cancel the account.


Just so you know, neither of these events are considered events that should fire upon Initial Registration:

a. Send email to just added user (to be fired on Only intial registration) - and this is not executed

b. Update Users table via Dynamic SQL statement (to be fired on Only intial registration) - and this gets executed (wierd, the previous one was not executed, but this is executed)

Initial Registration, means that you're not logged in as a user, meaning you don't have an account yet or you're not authenticated into your account yet(logged in).

You're logged in as an Admin so these two events should never fire.

Can you let me know what your SQL event is updating in the Users table? Are you creating a User account via SQL? Or setting the Authorized column to true?

Thanks,

Ryan

Hi again Ryan,
you did get it:

infact, Administrators (but the user that created the account don't have the administrators role) create the account for the user and an email is sent to the user that they created an account for (but this is not happening, or to say it better is now happening after I have given a sort order to the 3 events).

Upon the user receiving the email he can do two things, register for the account (which really means that he's filling out Profile Property information and change the password) or cancel the account (and this is done with a new DR form or if you prefere a new instance of DR module, similar to the one used to create the user, but with only 1 event: the one to send cancel confirmation... and this is working).

The Authorized column is set through the DR DNN Integration fields (I have created a checkbox field and declared it to be linked to the corresponding field of the Users table). Instead I didn't find a way to set the UpdatePassword column to True, so I do this via DR Sql event (and this was executed regardless the sort order parameter).

Finally, I would expect that if the administrator (that is not a real administrator as said before) deletes a user using the DR manage user screen, the third event set to be fired on Registration cancellation, should be executed, but this is not happening (however I receive on the Host/Administrator email the DNN notification message of the user cancellation).

Cheers
Gaspare

Hello Gaspare,

It's kind of difficult for me to debug what's happening in actuality from the forums

If you could provide credentials and a link to this registration form I will gladly take a look and see what's happening.

Please email the information to rbakerink (at) datasprings (dot) com

Thanks,

Ryan