Hi,

Hi Doug - I think it would help if you could provide us a few details related to this:

1. Do you see any specific errors under Admin, Event Viewer? If so what are they / can you copy and paste those errors there?

2. Can you let us know what specific versions of DotNetNuke and what specific versions of Dynamic Registration you are running on (this version should appear within the control panel of Dynamic Registration or under Host / Extensions).


Thanks,

Chad

Hi Chad,

Thanks for your fast response! Please find two errors below:
Error type: page load exception
AssemblyVersion: 6.1.4
PortalID: 2
PortalName: SID, the Society for Information Display
UserID: 1042
UserName: test1@sid.org
ActiveTabID: 339
ActiveTabName: Your Contact Data
RawURL: /Youreloggedin/YourContactData.aspx
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer: http://www.sid.org/Youreloggedin/Yo...tData.aspx" target="_blank" rel="nofollow">http://www.sid.org/Youreloggedin/Yo...tData.aspx
UserAgent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/534.57.2 (KHTML, like Gecko) Version/5.1.7 Safari/534.57.2
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: ee66f75e-22f8-4880-9dc7-78206c242048
InnerException: Object reference not set to an instance of an object.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: DataSprings.Modules.DynamicRegistration.DynamicRegistration.AddUpdateUser
StackTrace:
Message: DotNetNuke.Services.Exceptions.PageLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at DataSprings.Modules.DynamicRegistration.DynamicRegistration.AddUpdateUser() at DataSprings.Modules.DynamicRegistration.DynamicRegistration.ExecuteRegistration(Boolean ProcessPaymentNotification, String strResponseID) at DataSprings.Modules.DynamicRegistration.DynamicRegistration.lnkRegister_Click(Object sender, EventArgs e) at System.Web.UI.WebControls.LinkButton.OnClick(EventArgs e) at System.Web.UI.WebControls.LinkButton.RaisePostBackEvent(String eventArgument) at System.Web.UI.WebControls.LinkButton.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace ---
Source:
Server Name: server
___________________________________________________________________________
Next error, from earlier today:
9/12/2012 2:28:38 PM Page Load Exception test1@sid.org SID, the Society for Information Display AssemblyVersion 6.1.4 PortalID 2 PortalName SID the Society for Informatio
AssemblyVersion: 6.1.4
PortalID: 2
PortalName: SID, the Society for Information Display
UserID: 1042
UserName: test1@sid.org
ActiveTabID: 339
ActiveTabName: Your Contact Data
RawURL: /Youreloggedin/YourContactData.aspx
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer: http://www.sid.org/Youreloggedin/Yo...tData.aspx" target="_blank" rel="nofollow">http://www.sid.org/Youreloggedin/Yo...tData.aspx
UserAgent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/534.57.2 (KHTML, like Gecko) Version/5.1.7 Safari/534.57.2
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 92135ed0-b76e-4b20-97ab-07136ff21395
InnerException: Object reference not set to an instance of an object.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: DataSprings.Modules.DynamicRegistration.DynamicRegistration.AddUpdateUser
StackTrace:
Message: DotNetNuke.Services.Exceptions.PageLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at DataSprings.Modules.DynamicRegistration.DynamicRegistration.AddUpdateUser() at DataSprings.Modules.DynamicRegistration.DynamicRegistration.ExecuteRegistration(Boolean ProcessPaymentNotification, String strResponseID) at DataSprings.Modules.DynamicRegistration.DynamicRegistration.lnkRegister_Click(Object sender, EventArgs e) at System.Web.UI.WebControls.LinkButton.OnClick(EventArgs e) at System.Web.UI.WebControls.LinkButton.RaisePostBackEvent(String eventArgument) at System.Web.UI.WebControls.LinkButton.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace ---
Source:
Server Name: server
________________________________________________________
Our DNN version is PE6.1.4; our Dynamic Registration version is 4.20.11 (I had the test module, then upgraded to normal; there was a glitch where the system wouldn't accept the new 'normal' files, but they updated the ones available to me to download then things seemed to work, though I'm not sure how much I tested them. I thought that with the test version things were working fine, better than now, hope I didn't mess anything up.....)

Hope all this makes some sense, thanks in advance!

Best Regards,

Doug at sid dot org

Hi Doug,

We recently posted a new patch version 4.2.20 so let me point you to that one first. Please access it from your DNN Store account under Patches (or in MYDownloads if you have the Collection 5.0).

Please let us know if this clears the issue for you. Thanks!

Candace

Doug - One other thing I believe you should test. Can you please go into "DNN Core Integration" and verify that you have fields specified there for Username as well as Password/Confirm Password? Are these fields visible and present on the registration form?

Thanks,

Chad

Thanks Chad, I feel so foolish, we'd deleted the password field at some point, and restoring that eliminated the erros so it's working quite well now.

Hi Candace,