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updated user guide for 4.2
Last Post 09-26-2012 07:00 AM by Chad Nash. 3 Replies.
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Robb BrynUser is Offline
going with the flow
going with the flow
Posts:74
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09-26-2012 04:57 AM
    IT's a bit frustrating to see the new features available in 4.2 but have no documenation to explain how to use them or back up your release notes.  Any chance of getting some documentation on the new features?  Specifically the changes to coupons codes, and the Authorize.net ARB changes.
    Chad NashUser is Offline
    Posts:5260
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    09-26-2012 06:31 AM
    Hi Robb - Thanks for your feedback. We do have new user guides coming out shortly for both Dynamic Forms 4.1 and Dynamic Registration 4.2. I can send you over the draft version if you would like... we are just awaiting a few small updates before we post.

    For some features we have found it more useful to point customers directly to either a tutorial or a step by step blog post for the necessary implementation steps. When we post these as tutorials or blog posts we have an easier time updating the tutorial or blog post (or IPORTABLE XML File) for customers to reference and we don't have to find a specific page of a 200 page document for a small change if it is necessary. For example... even in the updated user guide for Dynamic Forms 4.1, we still reference the blog post within the guide because it is easier for some of these newer features that we continue to add enhancements too for point releases.

    For instructions please reference these blog posts:
    http://www.datasprings.com/news/blo...rb-billing


    For instructions on how to cancel and ARB membership in Dynamic Registration or Dynamic Forms please reference this post:
    http://www.datasprings.com/news/blo...cancelling

    Thanks again for your feedback... I do know what it's like to know a feature is out there and not find any documentation on how to actually implement it... sucks!


    -Chad


    Robb BrynUser is Offline
    going with the flow
    going with the flow
    Posts:74
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    09-26-2012 06:46 AM
    I would love to see a draft of the new manual, even drafts are better than a manual over a year old.  Unfortunately for me, I check the manuals before the release notes for features, if it's not in the documentation - it might as well not exist.

    Documentation in blog posts is useless when reviewing a product unless there is a specific index of those posts on the product page (hint hint) by release number.  Since your website is so out of date (home page still shows release dates for 4 moths ago) I missed this release completely.

    I'm always on the hunt for a replacement for SmithCart's subscription module - hoping you've included the core requirements in this release so I can finally kick it to the curb.
    Chad NashUser is Offline
    Posts:5260
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    09-26-2012 07:00 AM
    Thanks for your comments Robb... Sometimes these enhancements are ongoing (this one specifically because it was heavily financed by another customer who needed the functionality and it was during their rollout we had the enhancements added) so it didn't make the current documentation although the feature (and the blog post) has actually been around for a while now and we do have many customers using the features within both Dynamic Registration and Dynamic Forms.

    So... If you look on the bright side... hopefully the features have all of the major issues or questions/problems worked out by now. Let me know if you have any questions and thank you again for sharing your comments.

    Thanks,

    Chad
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