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Mask Edit Not Functioning
Last Post 11-06-2012 12:03 PM by Ryan Bakerink. 10 Replies.
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NebRefUser is Offline
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10-09-2012 04:34 PM
    I have Dynamic Registration configured to use mask edit for telephone numbers - "(999) 999-9999" and other fields.  Although I have this feature working properly on another website running the Data Springs modules, it is not working on this one.

    I had mask edits set up for other fields as well including dates and zip code and none of these mask edits are functioning.

    I created a new page with a new install of the Dynamic Registration module and mask edits did not function properly on that new install either.

    I am using DNN 6.2.2 and Dynamic Registration 4.20.11.0.  (Note that my other site where this feature is working properly is using DNN 6.1.3 and DR 4.2.0.1).

    Any ideas? Thanks for your help.

    Jim
    Ryan BakerinkUser is Offline
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    10-10-2012 06:00 AM
    Hello Jim,

    The Mask edit is a JavaScript functionality. There must be some sort of JavaScript conflict on the page which is breaking the Mask Edit.

    Typically, these conflicts can come from:

    * Incompatible DNN and Dynamic Registration versions(This is not the case)
    * Page Skin that wasn't developed correctly, thus causing JavaScript issues and breaking module's on the page(This is the most common).
    * Another module on the page that doesn't play nice(This is common).

    I would recommend downloading and installing FireBug onto your FireFox browser so you can see what errors are being logged/caught. Basically once installed, you'll enable FireBug, reload the page, and Select Console, to see the errors.

    Let me know if you have any questions, or post any errors you find so I can try to assist you.

    Thanks,

    Ryan
    NebRefUser is Offline
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    10-10-2012 07:46 AM

    Ryan:

    Thank you for your help.  It does appear to be a skins issue.  I tried a variety of different ones and the only one that I have that appears to work is a DarkKnightMobile skin that was installed with DNN 6+.  If I use thats skin, the mask edit feature works properly.

    I have done as you suggested through the Firefox browser and have attached a screenshot of the error messages found.  Hopefully this has some meaning to you - it certainly doesn't for me.

    If you can identify the issues and if something needs to be done with the Seany Skins developed by bestdnnskins.com which is the skin I would prefer to use, I can reach out to that company. Of course, if there is something I can do on the site to make this feature work, please let me know.

    One workaround is for me is to install a skin that is compatible with DR and use that skin on the few pages where I am using the DR module.  That's not my most preferable option but it may be okay in the short run.  Is there a skin (free)  that you know of that works with DR and doesn't have the mask edit issues?  As noted, the only one I have found that works is the DarkKnightMobile skin which really isn't functional.

    As always, thanks for your help and that of the Data Springs support staff.  You guys are great!

    Jim

    NebRefUser is Offline
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    10-10-2012 08:27 AM

    UPDATE:

    Ryan:

    I went back and cleared the cache and then changed the skin to DarkKnight and it worked for bit.  A screenshot of the error msg shown in FireBug is attached.

    Thanks,

    Jim

    Ryan BakerinkUser is Offline
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    10-10-2012 09:28 AM
    Hello Jim,

    So by using the DNN Darknight Skin, you're able to regain the Mask Edit Functionality, for a brief moment?

    I would recommend talking with BestDNNSkins and see if they're using jQuery NoConflict. Many times, I've see Skins developed without this, and more times than not, that's when Skins begin interfering with Modules.

    Unfortunately, I can't see the images that you attached. Can you copy paste the first couple lines of the error?

    Thanks,

    Ryan
    NebRefUser is Offline
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    10-11-2012 10:16 AM
    Ryan:

    Sometimes I get this error msg when I use the Seany Skins:

    $ is not a function
    http://www.mysite.org.dnnmax.com/Po...js?cdv=104
    Line 2

    I have also received this error:

    $ is not a function
    http://www.mysite.org.dnnmax.com/Po...js?cdv=104
    Line 4

    Hope this helps.

    Jim
    Ryan BakerinkUser is Offline
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    10-11-2012 10:22 AM
    Hello Jim,

    This error means that jQuery NoConflict isn't being used in these skins. This ultimately means that these skins aren't friendly to modules that incorporate jQuery.

    I would encourage you to read this article about jQuery NoConflict, this might shed some light as to why it's always important to use jQuery No Conflict:
    http://api.jquery.com/jQuery.noConflict/

    Please let me know if you have any questions.

    Thanks,

    Ryan
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    10-11-2012 11:29 AM
    Thanks, Ryan. I have passed this information on to the developer of the skin.

    Can I somehow include this jQuery NoConflict in the skin code on my end or do I have to have the developer do it?

    Jim
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    10-11-2012 11:58 AM
    Hello Jim,

    I would leave this to the Developer of the Skins. It will take them hardly any time to implement.

    Thanks,

    Ryan
    NebRefUser is Offline
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    10-24-2012 01:29 PM
    Ryan:

    Just a follow-up. I contacted the Developer and they were able to add the jQuiery NoConflict into the skin and everything is functioning great!

    As always, thanks for the great support.

    Jim
    Ryan BakerinkUser is Offline
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    11-06-2012 12:03 PM
    Great to hear, glad that I could be of assistance.

    Have a great day!

    -Ryan
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