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Existing User Account Update Failing
Last Post 11-12-2012 06:40 AM by Chad Nash. 1 Replies.
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Author Messages
Jason PadgettUser is Offline
going with the flow
going with the flow

11-06-2012 04:54 AM

    I have added two customer fields to DNN User's profile.

    Field 1: ContactID
    Field 2: OrganizationID

    I am attempting to update these values via a .CSV file. The .CSV  includes the following.

    Email; ContactID; OrganizationID;

    We use the user's email address for the username in DNN. The mapping is as follows:

    Field               DotNetNuke Core Field
    Email                   UserName
    ContactID             ContactID
    Organization ID     OrganizationID   

    Overwrite Existing Users is checked. Default is set to username.

    All records fail to import.


    Records:4 Updating property value for:66-769027 Updating property value for:65-431891
    Display Name: ****NO USERNAME**** This record will not be processed because there is no username! Either select a username column or use the auto create username feature;

    The error message states I need to select a username column! I am doing just that! Using current version of User Import along with current version of DNN.

    Please advise!

    Thanks, Jason

    Chad NashUser is Offline

    11-12-2012 06:40 AM
    Hi Jason - That seems strange... You might need to add that column in your excel/CSV file twice and have it represent both Email and Username. Can you give this a try or test out some of the sample import files that work to compare them with your file and see if that makes a difference?


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