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duplicates shown in form results, but no records in the database
Last Post 12-21-2012 04:49 AM by Ryan Bakerink. 1 Replies.
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Brian LuUser is Offline
skipping stones
skipping stones
Posts:7
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--
12-10-2012 08:17 AM
    Some of my clients entered survey data always shown to have duplicates -- basically they submitted multiple times.  I am fine if there were actually multiple records in the database.  The thing is, you see the dups in the view form results page, but in the database there is only one record, no dup. As a result, when they deleted one "dup" from the results page, both records were deleted.  I am confused if there is no duplicated the records in the database, where the dups shown in the form results come from?  

    In the database, I looked this table:  DynamicForms_QuestionResponse, any other can hold survey results too? 

    We are using dynamic forms ver. 3.40.30

    Thanks lot!

    Brian
    Ryan BakerinkUser is Offline
    river guide
    river guide
    Posts:1900
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    12-21-2012 04:49 AM
    Hello Brian,

    What DNN version do you have installed, you may want to consider upgrading to Dynamic Forms 4.1.4.

    Not sure why you'd be receiving duplicated submissions. The best thing you could do is one of the following:

    1.) Create a Custom SQL Table that you insert into upon Form Submission. This enables you to track the form submission data in your own table rather than the built in DynamicForms_QuestionResponse. Then disable saving results to DB in your Dynamic Form
    2.) Review two duplicate record submissions in your DynamicForms_QuestionResponse table to try and find the similarities and differences. You'll find a difference, probably a unique ID or date time difference, that's making the submission think it's unique from another record.

    Please let me know if you have any questions.

    Thanks,

    Ryan




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