Kellyo
river guide
Posts:113
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| 01-14-2013 07:37 AM |
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Using DR 4.2.2 and DNN 6.2.6 I have a question event to enable/disable the payment gateway. I am trying to set the default value of PGateway (radio) according to the response from another question. When I setup the question event and select the affected field .. I get the processing graphic for a moment then nothing changes .. I do not have any options to select the value for the affected field.
I have tried different browsers, changing the skin, etc with no luck. It doesn't seem to be field specific either .. regardless of what field I select .. no options are displayed. Everything else works like a charm except for this crucial feature.
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Ryan Bakerink
river guide
Posts:1900
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| 01-14-2013 11:40 AM |
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Hello Kellyo,
When using the PGateway feature, what are the values of all of your Radio buttons??
If more than one has the value of "False", then your Default Value won't be able to determine which option to select.
Have you tried using Firebug for Firefox? It's a great debugging tool that will pick up on any issues that may be on the page. Download Firebug for Firefox, load your page with FireBug enabled, and review the Console tab. If there are any errors Firebug will catch it. It will provide detailed text that should assist in pin pointing the issue.
Please let me know if you have any questions.
Thanks,
Ryan
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Kellyo
river guide
Posts:113
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| 01-14-2013 01:08 PM |
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Hi Ryan .. the values for PGateway are "Free" and "PayPal" .. unlike EnablePGateway which does use the true/false.
The problem is not really related to the gateway but more the fact that question event does not provide any options for the affected field. I have tried with other fields and I get the same issue .. no options for affected field. See attachment. I've used this module and DF many Many times in this scenario .. but not working in this case.
Will see if I get any errors using Firebug
Thanks
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Kellyo
river guide
Posts:113
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| 01-14-2013 01:15 PM |
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Just tried Firebug .. shows no errors or warnings on postback initiated by selecting responses on question event.
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Candace
river guide
Posts:2431
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| 01-14-2013 01:16 PM |
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Hi Kelly,
Happy New Year! Let me jump in this conversation.
EnablePGateway gives you a value of True or False. If you use this, make sure that PayPal is enabled under Module Configuration > Payment Gateway. This way, if the value is false, it basically disables the gateway you selected and will run the registration for free.
PGateway allows you to enter the actual value of the gateway you want to use. You can use PayPal and Free as your option values but you still need to enable PayPal in Module Configuration.
Either way, you don't really need a question event when you use either functions. Hope that helps! Thanks!
Candace
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Candace
river guide
Posts:2431
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| 01-14-2013 01:18 PM |
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By the way, from www.datasprings.com/formdemos, you'll find Demo 17 for EnablePGateway and Demo 18 for PGateway.
Thanks!
Candace
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Kellyo
river guide
Posts:113
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| 01-14-2013 01:29 PM |
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Hi Candace, I know what you're suggesting .. but I'm using a prior field to establish the amount .. see attached screen cap. The issue is more the question event not showing options for affected question .. happens for any field I try. I've been struggling with this for a few days now and tried a lot of different things .. I'm open to any other suggestions to make this idea work. It's odd because I have done this before many times .. DR just not working right in this case.
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Kellyo
river guide
Posts:113
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| 01-14-2013 01:32 PM |
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Also .. I've tried the EnablePGateway method and same issue .. without question event displaying options .. I can't set them.
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Candace
river guide
Posts:2431
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| 01-14-2013 01:36 PM |
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Ahhh, so it's not really an issue of the payment gateway. Sorry, I don't see the attachment.
Are you trying to set PayPal if there's a value and skip the gateway if the total is 0.00? Feel free to send me the screen shot -- dnnsupport@datasprings.com
Thanks!
Candace
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Kellyo
river guide
Posts:113
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| 01-14-2013 01:37 PM |
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Hi Candace yes .. you got it ... regardless of field .. question event shows no affected question fields. Sending Screen caps.
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Kellyo
river guide
Posts:113
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| 01-14-2013 01:50 PM |
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More ... postbacks seem to work fine everywhere else ... like for showing a hidden question, it does display the affected questions .. but not when I try to set defaults based on another field ... no affected question options. Hope that made sense  Kelly |
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Candace
river guide
Posts:2431
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| 01-14-2013 02:10 PM |
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Hi Kelly,
I just got your email with the attachments. I see what you're saying now. I’m not sure that the function to set a default value works for a radio button (I know that it works for a textbox). However, I tested it on my own DR test page here and I don't get the box for the default even for a textbox. So, I will have to report this as a bug.
Meanwhile, how about you use a client side event, instead? Not a javascript expert but you can convert the PGateway field to a textbox and then in the PlanType field, add javascript that says something like
if $(PlanType) = 'Free (Basic Listings)', then $(PGateway) = 'Free'; else if $(PlanType) = 'Gold ...' then $(PGateway) = 'PayPal'
I'm sure that needs some cleaning up but that's the basic logic. Once you confirm that it's running right, you can switch the PGateway textbox to a hidden field.
Thanks!
Candace
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Kellyo
river guide
Posts:113
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| 01-14-2013 02:16 PM |
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Thanks Candace .. glad it's not just me and is a real bug. I will try the textbox javascript idea ... although I've seen client side settings get lost on validation alerts .. but will try .. thanks for the suggestion.
Any ETA on a patch for DR? a week, month?
Kelly |
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Candace
river guide
Posts:2431
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| 01-14-2013 02:22 PM |
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I'm glad you're willing to try it. I don't have an ETA yet as I'm just reporting it today but hopefully soon. Thanks! Candace |
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Kellyo
river guide
Posts:113
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| 02-19-2013 11:07 AM |
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Hi Candace, bad news ... I have installed the DR4.2.3 patch and it does not resolve the question event problem.
More info: I tried this on a completely different site and server running DNN6.2.6 (server 2012 - .NET 4.0) .. same results.
Additional item: I upgraded a DNN6.2.6 site from DR 3.4 (I think it was 3.4) to DR4.2.3 and in admin mode I now get a redirect loop .. so can't access the page to edit. I don't get the redirect loop in user mode .. but the question event does not fire correctly .. which has killed my registration form / paypal process (missing data to paypal).
I did notice that if I install a new DR module (with basic fields) on another page (DNN6.2.6 + DR4.2.3) .. I don't get the redirect loop ... only seems to happen with upgraded DR module instance .. but still question event problem exists. |
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