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Forums > Product Discussion - DotNetNuke Modules > Opt In Email
Newsletter not sending, but stats show for previous newsletter instantly
Last Post 04-04-2013 01:46 AM by Candace. 1 Replies.
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Rod WeirUser is Offline
going with the flow
going with the flow
Posts:44

--
04-02-2013 03:55 PM
    Today I created a new email as usual and clicked "Schedule Immediately" and clicked send.

    Then I immediately clicked on the "View report" icon in the list of newsletter.  The statistics showed the results from a previous newsletter that was sent, but the email was never sent!

    The scheduler confirmed that no newsletters/email was sent, and nothing was scheduled.

    I have tried this a few times, but each time the email is never sent, and the statistics immediately show that was.  Is there a bug in the tracking image perhaps?

    Very strange.  Any ideas?

    DNN version 06.01.03 (108)
    OptIn version 4.30.71

    Regards,
    Rod
    Helpdesk Software
    CandaceUser is Offline
    river guide
    river guide
    Posts:2431
    Avatar

    --
    04-04-2013 01:46 AM
    Hi Rod,

    It sounds like this is related to email issues that came up with DNN 5.6.1 and then again with DNN 6.1 as discussed in these forum threads:

    http://www.datasprings.com/dnn-modu...1-problem/

    http://www.datasprings.com/dnn-modu...-in-4-4-1/

    I highly recommend that you upgrade to Opt In Email 4.4 to make sure you have all the latest features and fixes. Meanwhile, you can try Chad's suggestions on 1/26/2011 from the first thread.

    Thanks!
    Candace
    You are not authorized to post a reply.

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