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DR not working on Authorize.net following Transaction Key change
Last Post 05-01-2013 02:19 PM by Candace. 2 Replies.
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Ginnie RoweUser is Offline
going with the flow
going with the flow
Posts:55
Avatar

--
04-26-2013 10:30 AM
    Hi,

    I set up DR for an recurring donation form a while ago and was working great until I had to change the Authorize.net Transaction Key.

    Now it won't work.

    I have looked at the log and I see the following:

    Web service url: https://api.authorize.net/soap/v1/Service.asmx

    The API request failed with the following errors:[E00007] User authentication failed due to invalid authentication values.

    I have checked with Authorize.net and I am using the correct API Login ID and the Transaction Key.

    I am using version 4.10.44 and DNN version 06.00.01 (I know I need to update)

    Any ideas?  I also have a donation form created with DF and that is working fine with the same credentials.

    Thanks
    Ginnie


    Ginnie RoweUser is Offline
    going with the flow
    going with the flow
    Posts:55
    Avatar

    --
    05-01-2013 01:45 PM
    Sorry to bug, but is there anyone who can help?
    Thanks
    CandaceUser is Offline
    river guide
    river guide
    Posts:2431
    Avatar

    --
    05-01-2013 02:19 PM
    Hi Ginnie,

    I'm not sure why it wouldn't work on DR when it works with DF. Would you please enable debug mode, fill out the form and hit submit? We'l need to see the resulting string. It might be better to do this privately instead of on the public forums so I would suggest you use our Contact Form and just add the URL to this thread for reference.

    http://www.datasprings.com/contact-us


    Thanks!
    Candace
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