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Questions don't show after upgrade to 4.2.3
Last Post 05-22-2013 04:54 AM by Ryan Bakerink. 8 Replies.
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Paul BolejackUser is Offline
skipping stones
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04-29-2013 11:46 AM
    I just upgraded DNN from 5.6.8 to 6.2.6 and then Dynamic Registration from 4.10.43 to 4.20.30. The registration form does not display now. If I go to "Manage your registration form fields" all of my fields are there, but when I go back to the form none of them are displayed.

    This was part of a larger effort to bring a production installation up to date. The process was tested on a local installation (a copy of the live site) to get the installation order down and uncover and correct any issues that appeared with skins, etc. The local installation is working fine (i.e. the registration form displays). I queried the ModuleSettings table for the module id in question on both installations and the results match exactly. I double checked the module installation event in the event log and it didn't report any errors. I did a directory comparison on the DesktopModules\DynamicRegistration folders and the bin folders and there are no differences. I did an "export content" for the modules on each site. The file comparison is reporting a lot of differences but it looks like it might be that the properties are coming out in a different order.

    Any suggestions?
    Paul BolejackUser is Offline
    skipping stones
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    05-16-2013 08:24 AM
    Is there any more information I can provide to help resolve this problem?
    Paul BolejackUser is Offline
    skipping stones
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    05-20-2013 07:15 AM
    Does Dynamic Registration 4.2 now require Full Trust?

    The production site is a shared hosting account running under medium trust. My local installation, where the module was working, was full trust. When I switch it to medium trust, the registration form fields do not display. Nothing is logged in the event log.

    If I turn debug mode on for the module I get the following error message from the module: "Debug Error (PaintQuestions):That assembly does not allow partially trusted callers." Is this error specific to debug mode or is debug mode reporting the error that is cause the fields not to display? In the later case, why wouldn't this be in the event log even when debug mode is not enabled?

    Ryan BakerinkUser is Offline
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    05-20-2013 08:05 AM
    Hello Paul,

    If you enabled Full Trust in the Web.config for your website, does this begin working again?

    What type of questions do you have in your Dynamic Registration instance? Are you using Captcha, Advanced Captcha, any advanced question types??

    Please let us know.

    Thanks,

    Ryan
    Paul BolejackUser is Offline
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    05-20-2013 08:26 AM
    I'm not able to run the production site in Full Trust but on my test & development server, yes, when I switch to Full Trust it works.

    The most advanced question type I'm using is ComboBox with SQL to populate the options. All other questions are TextBox and CheckBox.

    Paul
    Ryan BakerinkUser is Offline
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    05-21-2013 05:07 AM
    Hello Paul,

    I haven't heard any news that Dynamic Registration(DR) 4.2.3 only operates on Full Trust.

    My only recommendation would be to switch the trust level from Medium to Full Trust since you know that DR works then.

    Can you change your trust level to High(if operating on .NET 4.0)? Does DR begin working then? Is it completely necessary to have the Trust level set to anything other then Full?

    Please let me know.

    Thanks,

    Ryan

    Paul BolejackUser is Offline
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    05-21-2013 07:04 PM
    I tracked it down.

    I started with what I had: the error message when I put the module into debug mode. The call stack on that error indicated that the error came from DataSprings.Modules.DynamicRegistration.DynamicRegistration.PaintTheQuestions
    Since the error had something to do with assemblies and callers I used Reflector to examine the reference in the DynamicRegistration dll. Since the error had something to do with partially trusted callers, I loaded each referenced assembly into Reflector and checked the AllowPartiallyTrustedCallers attribute for them. I found that Recaptcha.dll did not have that attribute and was strongly named. I also discovered that the Recaptcha version (1.0.5.0) shipped with Dynamic Registration 4.20.30 is different than the version (1.0.4.0) that was shipped with the version of Dynamic Registration that I was previously running (4.10.43). Recaptcha v1.0.4.0 also does not have the AllowPartiallyTrustedCallers attribute but it is also not strongly named so it does not generate the 'partially trusted callers' error.

    After researching the origins of the Recaptcha dll I found the project website and source code. While researching the topic further and preparing to download the source to compile it with the AllowPartiallyTrustedCallers attribute I found this very issue logged in the projects issue tracker (http://code.google.com/p/recaptcha/...&q=trust). I downloaded the code and compiled a new version (1.0.6.0). I did however have to comment out the use of the SecurityRules attribute to get it to compile as it seems that attribute is only available in .Net 4. I also added the following binding redirect to the runtime section of web.config to get Dynamic Registration to use the new dll:

       
       


    So there it is. The current version of Dynamic Registration does in fact require full trust due to the use of a strongly named assembly that doesn't use the AllowPartiallyTrustedCallers attribute.

    Ryan, since your first response to this thread came after I used the "Contact Us" form on the website (and you also directly responded to that as well) I'm going on the assumption that you work for or are representing DataSprings. With that said, quite frankly, I struggle for the right words to describe my reaction to your "efforts" to assist me. Really, the best DataSprings has to offer in response to my problem is a statement that shouldn't really even be said: "Is it completely necessary to have the Trust level set to anything other then Full?" That question is so backwards I don't know where to begin.

    In closing, I ask for a response. I ask that you read everything that I write. I ask that you give everything you read due consideration in your responses. And I ask that you/DataSprings put some effort into an issue that a customer is having with your software.

    Paul
    Paul BolejackUser is Offline
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    05-21-2013 07:08 PM
    Code to add to web.config: (Not sure how to get xml in a post so I'm taking out the angle brackets.)

    dependentAssembly xmlns="urn:schemas-microsoft-com:asm.v1"
        
    assemblyIdentity name="Recaptcha" publickeytoken="9afc4d65b28c38c2"/
    bindingRedirect oldversion="1.0.5.0" newversion="1.0.6.0"/
    /dependentAssembly
    Ryan BakerinkUser is Offline
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    05-22-2013 04:54 AM
    Hello Paul,

    I apologize to hear that your not pleased with the assistance you received. This is the Community Forum threads which is moderately overseen by Data Springs. This area really provides an opportunity for our customers to give back to the Data Springs community. Although we'lll step in if we see that a Forum thread hasn't received a response in some time. Sometimes, we're able to provide quick responses, basically the forums do not hold a higher priority then Support emails.

    We try to monitor the forums to the best of our ability. But if an issue requires immediate attention, I would always recommend reaching out to us by sending an email to dnnsupport@datasprings.com.

    I did receive the email that you sent through our contact form, which contained a link to this forum thread only asking us to review. After providing a response in the forum thread, I replied to your Contact Email to ensure that you receive notification of my response to your forum thread.

    To avoid any confusion in the future please email us directly rather than posting a forum thread. When posting a forum thread it's difficult for Data Springs to provide a solution in a timely manner, simply because the tier of support that this falls under.

    We greatly appreciate you taking the time to look into this issue, find resolution to the problem and post your fix to this forum thread. This will assist others that have the same issue in the future. I apologize for the frustrations that you encountered.

    Please let us know if you have any questions.

    Thanks,

    Ryan



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