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Multi page registration form problem
Last Post 06-24-2013 06:30 AM by Ryan Bakerink. 1 Replies.
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TimUser is Offline
new to the springs
new to the springs
Posts:1
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--
06-13-2013 01:06 AM
    Hi all,

    we are using a trial version of the Dynamic Registration module. We are interested to buy this for several sites. With testing we are facing a problem using multi-page forms. When redirecting to the second page the user is not signed in and the form goes back in to initial registration modus in stead of the update modus. We are getting an error that the user allready exists.
    We are on a tight time schedule so hope you can help us.

    Thanks in advance,
    kind regards,
    Tim
    Ryan BakerinkUser is Offline
    river guide
    river guide
    Posts:1900
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    06-24-2013 06:30 AM
    Hello Tim,

    I apologize for the tardy response, especially in a time of urgency. In the future I would recommend reaching out to our Support team by using our Contact Form or by emailing us directly at dnnsupport@datasprings.com , you'll receive a response by EOD of that business day.

    The Forums is for our Community member to reference previous resolutions and have the ability to answer other community member questions. We do provide responses in the forums if no one has responded, however this may take days, weeks, or even in some cases months until we provide a response.


    Now to your issue:

    When you get the error "User Already Exists", is this a true statement? Or are you providing unique information when creating the User Account? There should be an option in Dynamic Registration -> Module Configuration -> General Settings to log the user in after initial registration. Please enable this feature.

    This way, when the user is done registering on the first page, they'll be logged in when being redirected to the second Dynamic Registration form.

    What version of Dynamic Registration and DNN are you running on?

    -Ryan
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