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Mask Edit Issue
Last Post 09-09-2013 05:08 AM by Ryan Bakerink. 6 Replies.
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CraigUser is Offline
skipping stones
skipping stones
Posts:5
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08-30-2013 11:49 AM

    I am having issues with the "Mask Edit" feature.  When I am logged in as a Super Admin the Mask Edit works great.  When I log in as a registered user the Masking goes away and the field looses it's format.  This is happening on IE9, Chrome and Firefox.  Any thoughts?  I am using DNN 7.1

    Thanks

    Craig

    CraigUser is Offline
    skipping stones
    skipping stones
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    08-31-2013 06:29 AM
    So I made another discovery - the field "mask" only works when the user has edit rights to the page. Has anyone seen this issue?

    Thanks
    Ryan BakerinkUser is Offline
    river guide
    river guide
    Posts:1900
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    09-03-2013 05:06 AM
    Hello Craig,

    Can you please review the page in FireBug for FireFox or Inspector for Chrome? These plugins will assist locating any incompatibilities on the page.

    This type of behavior is new. I know that Dynamic Forms 4.1.4 patch was released earlier than DNN 7.1, so there's a possibility that this is an occurrence of incompatibility.

    I'll see if I can replicate using the same environment you've described, and take the necessary steps to add this to our enhancement/bug list for our future Dynamic Form versions.

    Please let me know if you have any questions.

    Thanks,

    Ryan
    CraigUser is Offline
    skipping stones
    skipping stones
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    09-03-2013 04:27 PM
    Thanks Ryan for your email. I have been researching more and did notice that the mask will appear after the page fires a server event. I can load the page and the mask will not appear, then when I fire an event (submit, choose a date from the date drop down) that fires the "processing" message, then the mask will appear in the field.
    Ryan BakerinkUser is Offline
    river guide
    river guide
    Posts:1900
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    09-06-2013 05:41 AM
    Hello Craig,

    This is a very interesting behavior.

    Can you please let me know which version of Dynamic Forms you're currently operating on with DNN 7.1?

    Thanks,

    Ryan
    CraigUser is Offline
    skipping stones
    skipping stones
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    09-06-2013 06:28 PM
    Hey Ryan - I am using 4.10.4 version of Dynamic Forms
    Ryan BakerinkUser is Offline
    river guide
    river guide
    Posts:1900
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    09-09-2013 05:08 AM
    Hello Craig,

    Just a couple more questions.

    1.) Are there any other modules on the page? If so, can you please let me know which ones?
    2.) Do you have a custom Skin installed on your DNN site?

    This issue hasn't been reported before, so I feel like there might be a conflict occurring on your site with this jQuery feature.

    Would it be possible for you to send us the URL to this page? If so, please send it to dnnsupport@datasprings.com

    Let me know if you have any questions.

    Thanks,

    Ryan
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