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Forums > Product Discussion - DotNetNuke Modules > Interactive User Import
Error uploading CSV file
Last Post 03-12-2008 10:05 PM by Chad Nash. 2 Replies.
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Hugo LyonsUser is Offline
new to the springs
new to the springs
Posts:1
Avatar

--
03-07-2008 09:37 PM

    Greetings,

    Please can you tell me what i need to do to fix this error. I am attempting to upload the correct files. Is this a permissions error. Thanks. Hugo.

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    Error: Interactive is currently unavailable.
    DotNetNuke.Services.Exceptions.ModuleLoadException: Object reference not set to an instance of an object. ---|> System.NullReferenceException: Object reference not set to an instance of an object. at DataSprings.DNN.Modules.UserImport.UserImport.LoadImportFile() --- End of inner exception stack trace ---

    Chad NashUser is Offline
    Posts:5260
    Avatar

    --
    03-12-2008 10:04 PM
    Hi. Another user is reporting this so we are reviewing it.

    Can you tell me...
    1. Are you running 32 bit or 64 bit operating system
    2. Can you upload and can import the same test file on www.betasprings.com (you can login as host/dnnhost)
    3. What delimiter is this CSV file using? Comma?

    -Chad
    Chad NashUser is Offline
    Posts:5260
    Avatar

    --
    03-12-2008 10:05 PM
    Also, as I said we have had another user reporting this and we are working to duplicate it. Once we find out what is causing it on some installations we will be able to post a patch quickly. Just trying to duplicate it and determine if its based on the file, the DNN installation, the operating system etc...

    -Chad
    You are not authorized to post a reply.

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