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Crashing on 4.9
Last Post 05-29-2009 07:27 AM by David To. 10 Replies.
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kevin baumUser is Offline
going with the flow
going with the flow
Posts:30
Avatar

--
11-19-2008 08:31 PM

    Getting error

     

    Unhandled Error

    Error Details

    File  
    Error   Timeout expired. The timeout period elapsed prior to obtaining a connection from the pool. This may have occurred because all pooled connections were in use and max pool size was reached.

    Running 4.9 (upgraded)

    As soon as the schedule runs get error

    Have to stop schedule via database and re start pool to get site back

    When setting up import all runs smooth

     

     

    Any ideas??

     

    TFS TFSUser is Offline
    going with the flow
    going with the flow
    Posts:37
    Avatar

    --
    11-20-2008 04:54 AM
    I was researching something related to "time-out" too. Here's someone suggestion on your timeout issue.

    http://www.dotnetnuke.com/Community...fault.aspx
    Chad NashUser is Offline
    Posts:5260
    Avatar

    --
    11-20-2008 07:18 AM
    Kevin,

    Hi. Can you tell me a few settings for this import? For example how many users its importing, and did you specify anything to only import 'x' number per scheduled run? For example if the import has 10,000 users maybe importing 500 per hour or something?

    -Chad

    Jon DiPietroUser is Offline
    going with the flow
    going with the flow
    Posts:35
    Avatar

    --
    05-03-2009 06:37 AM

    FYI

    This same thing was happening to me too - even for imports as small as 10 users.  I used the advice from the link provided above and that error has now stopped.

    *EDIT*
    Nope, spoke too soon.  Still happens with each and every import.  Kills the whole DNN instance every time.  Wonder if this is an issue with shared hosting environment?

    David ToUser is Offline
    river guide
    river guide
    Posts:2719
    Avatar

    --
    05-04-2009 08:39 AM
    Hi Jon, can you try your import file on www.betasprings.com (username: host, password: dnnhost) and see if this can be duplicated? -- David
    Jon DiPietroUser is Offline
    going with the flow
    going with the flow
    Posts:35
    Avatar

    --
    05-04-2009 10:50 AM

    Hi David,

    I will when I get a chance, though I suspect it will work fine.  I contacted my host and they "adjusted some server settings" and it is now working - at least for small row sets.  I'm slowly working my way up and will keep you posted.

    Thanks
    Jonn

    Jon DiPietroUser is Offline
    going with the flow
    going with the flow
    Posts:35
    Avatar

    --
    05-04-2009 01:39 PM

    Hi David,

    I created a test page and attempted the import.  For some reason, I can't seem to open the schedule history to see the results, but it appears to have worked.  I performed a user search and found one user that I know was in the upload.

    I continue to have two problems on my server; this connection pool issue continues to pop up intermittently and none of the extended properties are imported.

    Chad NashUser is Offline
    Posts:5260
    Avatar

    --
    05-06-2009 08:22 AM
    Jon,

    Hi. As far as the extended fields - We do find an issue with DNN 4.9 and extended fields and have a patch for it (should be under patches and hot fixes on Snowcovered and if not open a support case). You need to make sure you are running on 1.5.4. If you go to host, module definitions, what version does it show you are running?

    -Chad
    Jon DiPietroUser is Offline
    going with the flow
    going with the flow
    Posts:35
    Avatar

    --
    05-06-2009 08:44 AM

    Just installed the version Chad emailed me (1.50.50) and it's working like a charm.

    Thanks!

    Todd BollingerUser is Offline
    new to the springs
    new to the springs
    Posts:1
    Avatar

    --
    05-28-2009 11:56 AM

    Hi Chad,

    Could you please email me the new 1.50.50 version also?

    I'm having the exact same issue as Jon with DNN 4.9 and the User Import 1.50.30 version.

     

    Thank you for your help,

    Todd

    David ToUser is Offline
    river guide
    river guide
    Posts:2719
    Avatar

    --
    05-29-2009 07:27 AM
    HI Todd, please contact us through the Contact Form and be sure to include your OrderID and a link to this forum requesting that you need the latest version of IUI (1.50.50) fix. Then we can email it to you. -- David
    You are not authorized to post a reply.


     
     

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