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Licensing problem
Last Post 04-14-2011 11:54 AM by Ryan Bakerink. 5 Replies.
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mjUser is Offline
skipping stones
skipping stones
Posts:5
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04-12-2011 09:03 AM
    I purchased a Standard Edition license for Dynamic Forms. I was able to install the licensed module over the trial module in both my development environment and production environment with no problems. I recently restored the development database over the production database, and now all the forms in our production environment say they are not licensed.

    I attempted to install the module again, but it the forms remain the same. What am I missing? Thanks in advance for your help.
    Ryan BakerinkUser is Offline
    river guide
    river guide
    Posts:1900
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    04-12-2011 09:39 AM
    Hello MJ,

    Please go to SnowCovered.com and go to your Account and check you Downloads link to get the latest patch of Dynamic Forms.

    Then install that onto your system after downloading it.

    If you have any questions please let me know.

    Thanks,

    Ryan
    mjUser is Offline
    skipping stones
    skipping stones
    Posts:5
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    04-12-2011 10:18 AM
    Thank you for the fast response Ryan.
    Ryan BakerinkUser is Offline
    river guide
    river guide
    Posts:1900
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    04-12-2011 11:19 AM
    Hello MJ,

    No problem, let me know if this helped the issue.

    Thanks,

    Ryan
    mjUser is Offline
    skipping stones
    skipping stones
    Posts:5
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    04-14-2011 09:07 AM
    I downloaded the new version of Dynamic Forms with the patch and installed it over my existing module. The message was still there at first, but I was able to submit the licensing form accessible from the Advanced Features menu of the form and now the message is gone. Thanks for all your help Ryan.
    Ryan BakerinkUser is Offline
    river guide
    river guide
    Posts:1900
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    04-14-2011 11:54 AM
    Hello MJ,

    I'm glad to hear that everything is working for you.

    If you have any questions please let me know.

    Thanks,

    Ryan

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