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Email not in valid format
Last Post 08-03-2011 10:16 PM by MJ. 7 Replies.
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dennisUser is Offline
skipping stones
skipping stones
Posts:6
Avatar

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05-12-2011 05:13 AM
    Simple contact us form and it does not send. Get the following error in DNN log: The email address  is not in a valid format.

    Host>Settings.SMTP is working also.

    I've left Email From as a blank or a vaild email address.
    dennisUser is Offline
    skipping stones
    skipping stones
    Posts:6
    Avatar

    --
    05-12-2011 05:38 AM
    Change the regex to fix based on prior DNN 5.6.X in User Settings.
    CandaceUser is Offline
    river guide
    river guide
    Posts:2431
    Avatar

    --
    05-12-2011 06:23 AM
    Hi Dennis,

    Can you please give us your exact module version from Hsot, Module Definitions or Extensions? Also, what DNN version are you on? I will also need to ask you a few more questions:

    Are you able to send emails from other areas in your site -- from Admin, Newsletters, for example?
    What exactly do you have in the Email From, Email From Name, and in Email To?

    Thanks!
    Candace
    Paul TondeleirUser is Offline
    new to the springs
    new to the springs
    Posts:1
    Avatar

    --
    07-28-2011 01:03 PM

    Hi,

    Got the same problem. I'm using DNN 6.0 and the e-mail is not sent. In the event viewer I get this message: The specified string is not in the form required for an e-mail address.

    AssemblyVersion: 6.0.0

    PortalID: 0

    PortalName: xxxxxxx

    UserID: 1

    UserName: xxxxxx

    ActiveTabID: 120

    ActiveTabName: Info

    RawURL: /it-it/info.aspx

    AbsoluteURL: /Default.aspx

    AbsoluteURLReferrer: xxxxxxxx

    UserAgent: Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0)

    DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider

    ExceptionGUID: 15b5929f-f1ef-418e-b042-f38c7207d474

    InnerException: The specified string is not in the form required for an e-mail address.

    FileName:

    FileLineNumber: 0

    FileColumnNumber: 0

    Method: System.Net.Mime.MailBnfHelper.ReadMailAddress

    StackTrace:

    Message: System.FormatException: The specified string is not in the form required for an e-mail address. at System.Net.Mime.MailBnfHelper.ReadMailAddress(String data, Int32& offset, String& displayName) at System.Net.Mime.MailBnfHelper.ReadMailAddress(String data, Int32& offset) at System.Net.Mail.MailAddressCollection.ParseValue(String addresses) at System.Net.Mail.MailAddressCollection.Add(String addresses) at DotNetNuke.Services.Mail.Mail.SendMail(String MailFrom, String MailTo, String Cc, String Bcc, String ReplyTo, MailPriority Priority, String Subject, MailFormat BodyFormat, Encoding BodyEncoding, String Body, List`1 Attachments, String SMTPServer, String SMTPAuthentication, String SMTPUsername, String SMTPPassword, Boolean SMTPEnableSSL)

    Source:

    Server Name: xxxxx


     

    Is there a work-around ?

    Ryan BakerinkUser is Offline
    river guide
    river guide
    Posts:1900
    Avatar

    --
    08-02-2011 10:18 AM
    Hello Paul,

    can you please let me know what the address you're trying to send the email to looks like?

    For Example:

    test@test.com

    test.user@test.com

    test@test.user.com

    Let me know if you have any questions.

    Thanks,

    Ryan
    MJUser is Offline
    wading in the water
    wading in the water
    Posts:16
    Avatar

    --
    08-03-2011 10:05 PM
    i have the same problem with dnn6 and the latest dynmic form module:

    AssemblyVersion: 6.0.0

    PortalID: 0

    PortalName: acsn

    UserID: 19

    UserName: Acsn

    ActiveTabID: 89

    ActiveTabName: Service Formular Partner

    RawURL: /Service/ServiceFormularPartner.aspx

    AbsoluteURL: /Default.aspx

    AbsoluteURLReferrer: http://www.acsn.at/Service/ServiceF...rtner.aspx

    UserAgent: Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; Trident/5.0)

    DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider

    ExceptionGUID: 50775828-afd2-4b47-87f3-a6d2833eafe9

    InnerException: Die Email Adresse (ACSN Group IT-Stoerungsmeldung) hat ein Ungültiges Format.

    FileName:

    FileLineNumber: 0

    FileColumnNumber: 0

    Method:

    StackTrace:

    Message: System.ArgumentException: Die Email Adresse (ACSN Group IT-Stoerungsmeldung) hat ein Ungültiges Format.

    Source:
    MJUser is Offline
    wading in the water
    wading in the water
    Posts:16
    Avatar

    --
    08-03-2011 10:07 PM

    thats the email adress tand the from name

    ACSN Group IT-Stoerungsmeldung

    helpdesk_channel@acsn.at

    MJUser is Offline
    wading in the water
    wading in the water
    Posts:16
    Avatar

    --
    08-03-2011 10:16 PM
    when i delete the from name then it works.
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