We have purchased the Flash Image Rotator web part for SharePoint and are having issues with it:

1. The only way we can get the rotator to display images is when the web part is on the home page of our portal ( WSS3/MOSS2007). 

The rotator will not display on team pages at: /sites/teamsite... no matter what url I input and I have tired every possible url from the full url to just /sites/teamsite/folder.

2. we have multiple servers load-balanced and serving up our sharepoint farm, and it seems like it only displays images when you are connected thru one server, and not the other ones. I verified this by bypassing the load-balanced url and accessing the server directly.

3. How can I tell what version we have of the Rotator web part?

Thanks

Joe

 

 

Joe,

We are getting ready to release a patch for this. An XML file that was being saved was not being saved to the correct directory.

-Chad

Wanted to mention this was fixed in the most recent release. There is still an issue with servers that are using load balancing and so forth (requires a process to be setup to copy XML files between servers when they need updated).