I was wondering if you can explain why the optin/optout process does not function properly.
I have created campaigns, if someone opts in to the campaign and wants to receive the campaign series again, there is no way to do so other than to opt out of the list, then re-opt in to that list.
Problem is it doesnt work. If you were part of a campaign list, optout then opt back in, you will not receive the campaign again.
I tried to manually opt the subscriber out then back in as well and it doesnt work.
Only new subscribers to a list recieve the campaign emails if you they have been part of the list before