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Last Post 06-15-2009 07:01 PM by Gabby. 4 Replies.
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GabbyUser is Offline
skipping stones
skipping stones
Posts:14
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--
06-12-2009 05:43 PM

    In "Manage Dynamic Questions" the following options appear blank under their subtitles, even though I expanded them.

    Question Look / Feel

    Question Header / Footer

    Question Validation

    Does anyone know why this is happening?

    David ToUser is Offline
    river guide
    river guide
    Posts:2719
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    --
    06-13-2009 06:40 PM
    That's strange. What version of DNN and DF and browser are you using? Was this a new install of the module or did it all of a sudden happen? How about creating a new page, adding the DF module and see if it happens on a blank DF module? Just trying to determine what would have caused this to happen all of a sudden. -- David
    GabbyUser is Offline
    skipping stones
    skipping stones
    Posts:14
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    06-15-2009 05:52 AM

    Thanks for the reply, David.  I am using Internet Explorer 7.  As the admin, I can't find the version number for DNN and DF.  I'll inquire with the host.  I am assuming DF is a new install as it's for a new website, but I'll verify with the host.  FYI, at first I also wasn't able to view the Advanced Features, but he did something and now I can. 

    I did try your suggestion of creating a new blank module, but I still can't see the options.

    David ToUser is Offline
    river guide
    river guide
    Posts:2719
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    06-15-2009 06:27 AM
    I'll wait for your response concerning DNN / DF versions. Also, have you tried it on Mozilla Firefox to see if it behaves the same way? Do you have any other modules behaving strangely at this site? -- David
    GabbyUser is Offline
    skipping stones
    skipping stones
    Posts:14
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    06-15-2009 07:01 PM

    Thx, David. I believe the version was 2.7. (My host has installed 3.0 now.) Earlier today, my host spoke with someone at Data Springs and they found out that the issue is with our skin. They determined this by swapping the skin to the default, which fixed the issue.

    Thanks for your help.  --Gabby

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