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Forums > Product Discussion - DotNetNuke Modules > Dynamic Forms
3.1 Upgrade issue - Email Events not storing Message
Last Post 11-04-2009 12:34 PM by patrick blackburn. 13 Replies.
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patrick blackburnUser is Offline
going with the flow
going with the flow
Posts:37
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10-09-2009 12:29 PM

    Found another one, folks.
     

    After applying the host-sql script provided by David To, here:
     

    http://www.datasprings.com/Products...fault.aspx
     

    I have not been able to edit existing email message content in form completion events, or add any new dynamic email content in new form completition events.
     

    I have looked at the tables and have found that for any new form completition events, there is no data in the DynamicEmailMessage column.
     

    I have tried every combination of option that I can find, but no new email events are being created with message content, and I cannot add it through the Form Completition Events page.
     

    Any ideas?  Also, any idea why so many of the [DynamicQuestionID] column values are "000000..."?
     

    Here is what I see in SQL Manager:
     

    SELECT [DynamicEventID]
          ,[EventName]
          ,[EventType]
          ,[DynamicQuestionID]
          ,[DynamicEmailMessage]
      FROM [DNN_M].[dbo].[members_DynamicForms_Events]
     

    Results Snapshot:

    http://old.datasprings.com/Portals/0/DF Email Error - 01.jpg" alt="" />

     
    Dan StaufferUser is Offline
    going with the flow
    going with the flow
    Posts:68
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    10-11-2009 06:29 AM
    I don't know if this applies to your situation. I was having problems with the completion event configuration not saving the email message. Disable AJAX within module configuration allowed for me to save the email message.

    Dan
    David ToUser is Offline
    river guide
    river guide
    Posts:2719
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    10-12-2009 06:42 AM
    Hi, you can do two things.
    1) disable AJAX within module configuration or
    2) if you have AJAX enabled, before clicking on Update Settings on yor Email Completion Event, click over to the simple text radio button as opposed to the Rich Text option and then save your settings. -- David
    patrick blackburnUser is Offline
    going with the flow
    going with the flow
    Posts:37
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    10-12-2009 06:44 AM

    That did it!  Thanks, Dan!
    Willem BonekampUser is Offline
    skipping stones
    skipping stones
    Posts:5
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    10-26-2009 04:35 AM

    I'm running  DNN 5.1.4 and selected the "Disable Ajax within module configuration" but without succes.
    Still no stable "Save functionality" in the RTE mode.

    Is this a cache issue or do I have to restart the application??  Please help
    David ToUser is Offline
    river guide
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    Posts:2719
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    10-26-2009 06:20 AM
    Hi, try this instead. Before clicking on "Update Event" in your completion events, click on the "BasicText Box" radio button instead of the "Rich Text Editor" and then click on "Update Events". Another words, use the "Rich Text Editor" option to type in your info and switch over to the "Basic Text Box" to save your entry. This way, you can still have AJAX on in your module. See if this works for you. It always works for me. -- David
    njchimUser is Offline
    new to the springs
    new to the springs
    Posts:2
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    10-30-2009 05:33 AM
    I am having the same issue even when i disable AJAX. Though the work around allows me to save changes are there plans to find the actual reason for the error and fixing it? One of my clients is not so thrilled with the extra steps they have to remember to update an email notification...
    David ToUser is Offline
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    10-30-2009 06:14 AM
    Hi, yes we are still researching the issue why the rich text editor in DNN doesn't like AJAX and can't store unless switching over to the "basic text box". -- David
    patrick blackburnUser is Offline
    going with the flow
    going with the flow
    Posts:37
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    11-03-2009 12:11 PM

    I just noticed that adding new question events is not working either - with AJAX or w/o AJAX:

    1. Create a new question event

    2. Set options

    3. Select "Update Question Event"

    4. No new even is in the list.
    David ToUser is Offline
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    11-03-2009 01:37 PM
    HI, can you also disable "Form Processing / Submission AJAX: " and see if this will fix the issue. Also what browser are you using? Perhaps try it on another browser as well. -- David
    patrick blackburnUser is Offline
    going with the flow
    going with the flow
    Posts:37
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    11-04-2009 07:31 AM

    I have disabled all AJAX fx in the module settings, form processing and question events.  However, I still cannot save new question events.

     

    I am using Firefox 3.5.4 and IE 8.0.6001.18702.
    David ToUser is Offline
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    11-04-2009 08:07 AM
    Hi, do you see any javascript error? Is this a site we can have host access to? If so, can you use the "Contact Us" and email us the login info / URL a long with reference to this forum? Thanks. -- David
    David ToUser is Offline
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    11-04-2009 12:09 PM
    By the way, when creating your question event, what do you have selected for "Initiation / Postback Question: "? Also what version of DNN are you running? I'm running the latest 3.1 DF with DNN 5.1.0 using both Google Chrome and Internet Explorer 8 with AJAX enabled and it's working fine on my localhost system. -- David
    patrick blackburnUser is Offline
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    Posts:37
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    11-04-2009 12:34 PM

    Support message sent!   Here's the extra info:

    DotNetNuke Community Edition 04.09.02

    Dynamic Forms 03.10.01

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