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Can't get to control panel, no emails sent
Last Post 11-24-2009 05:58 PM by Michael. 7 Replies.
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CoreyUser is Offline
going with the flow
going with the flow
Posts:33
Avatar

--
11-03-2009 05:59 AM

    I've been testing out the trial version of Opt-in, and everything has been going great.

    I've been able to optin unregistered users, ad users by role, and send emails to everyone.

    While trying to get the tracking bug to display properly, I noticed it wasn't sending emails anymore.  Then when I went to go into the control panel, I got a

    "Object reference not set to the instance of an object"  error.

    I just donwloaded the trial version yesterday.

    CoreyUser is Offline
    going with the flow
    going with the flow
    Posts:33
    Avatar

    --
    11-04-2009 10:45 AM

    Any body have any ideas?

     

    David ToUser is Offline
    river guide
    river guide
    Posts:2719
    Avatar

    --
    11-05-2009 10:21 AM
    Hi, if you go to Admin / Event Viewer, does it give a more detailed descriptive error? If so, can you paste it here? -- David
    CoreyUser is Offline
    going with the flow
    going with the flow
    Posts:33
    Avatar

    --
    11-05-2009 10:25 AM

    UserAgent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; GTB6; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; Media Center PC 5.1; OfficeLiveConnector.1.3; OfficeLivePatch.0.0; SLCC1)
    DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
    ExceptionGUID: 621b7e60-1d0d-43d4-8630-74cd4b4da675
    InnerException: Object reference not set to an instance of an object.
    FileName:
    FileLineNumber: 0
    FileColumnNumber: 0
    Method: Dataspring.DNN.Modules.OptInAdvanceEmail.__OptInDashBoard.GenerateCurrentDashboard
    StackTrace:
    Message: DotNetNuke.Services.Exceptions.PageLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at Dataspring.DNN.Modules.OptInAdvanceEmail.__OptInDashBoard.GenerateCurrentDashboard() at Dataspring.DNN.Modules.OptInAdvanceEmail.__OptInDashBoard.Page_Load(Object sender, EventArgs e) at System.Web.UI.Control.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace ---
     

    CoreyUser is Offline
    going with the flow
    going with the flow
    Posts:33
    Avatar

    --
    11-05-2009 10:59 AM
    Another note.

    Before I realized I was locked out, I was trying to use a tracking bug image. It had worked on my test server. But when I tried to implement it on my site, it would just show the token.

    Also, the $OptOut token was not rendering correctly either. But tests on my other server rendered these token fine.

    CoreyUser is Offline
    going with the flow
    going with the flow
    Posts:33
    Avatar

    --
    11-09-2009 07:07 AM
    Any Ideas?

    I tried reinstalling the module but that didn't do anything. I really like this module and would like to use it.
    David ToUser is Offline
    river guide
    river guide
    Posts:2719
    Avatar

    --
    11-09-2009 10:04 AM
    HI, when you reinstalled the module, did you completely uninstalled it? Perhaps it might be wise to uninstall the whole module and start from a clean slate. I am puzzled as to why this is happening to your install using the trial version. -- David
    MichaelUser is Offline
    new to the springs
    new to the springs
    Posts:2
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    --
    11-24-2009 05:58 PM
    We have tested a couple of modules like Axon and your module seemed to be a bit more reasonable except for this bug problem where after scheduling a newsletter for my opt-in list to be sent right away, I tried going back to the control panel settings but some how the module had locked me out from accessing the features. We got an "Object reference not set to an instance of an object" error every time we click on the Opt-in AdvanceMail Control Panel.

    We are using DNN 4.9.2 and Opt-in Email 4.2.

    Here is an excerpt of the logs:
    AssemblyVersion: 04.09.02
    PortalID: 0
    PortalName: Hjerneklubben
    UserID: 1
    UserName: host
    ActiveTabID: 128
    ActiveTabName: AdvanceEmail
    RawURL: /Hjem/Nyhetsbrev/AdvanceEmail/tabid/128/ctl/ControlPanel/mid/679/Default.aspx
    AbsoluteURL: /Hjem/Default.aspx
    AbsoluteURLReferrer: http://hjerneklubben.no/Hjem/Defaul...an+object.
    UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; nb-NO; rv:1.9.1.5) Gecko/20091102 Firefox/3.5.5 (.NET CLR 3.5.30729)
    DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
    ExceptionGUID: 0341b6b4-7ce4-4b2c-a9fd-e80cb2a840af
    InnerException: Object reference not set to an instance of an object.
    FileName:
    FileLineNumber: 0
    FileColumnNumber: 0
    Method: Dataspring.DNN.Modules.OptInAdvanceEmail.__OptInDashBoard.GenerateCurrentDashboard
    StackTrace:
    Message: DotNetNuke.Services.Exceptions.PageLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at Dataspring.DNN.Modules.OptInAdvanceEmail.__OptInDashBoard.GenerateCurrentDashboard() at Dataspring.DNN.Modules.OptInAdvanceEmail.__OptInDashBoard.Page_Load(Object sender, EventArgs e) at System.Web.UI.Control.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace ---
    Source:

    Please help as this is a critical point for this project and we had been delayed for 2 weeks now, the scheduling is the last stretch and we need to make it work.

    Regards,
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