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Forums > Product Discussion - DotNetNuke Modules > Dynamic Forms
email marked as [Junk Email]
Last Post 06-07-2012 07:54 AM by Liz. 11 Replies.
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Yonathan B SuardiUser is Offline
skipping stones
skipping stones
Posts:11
Avatar

--
03-25-2010 04:48 AM

    hi,

    i got a website runs a 4.9.3 installation of DNN.

    i got referred to this site by a support in dotnetnuke.com

    everytime i create a form. even a simple one. it always generate a [Junk Mail] on the subject of the email. anyone has experienced this ?

    however we've the mail server checked and they're all using the same settings alongwith the others DNN 4.9.3 sites, only one site are producing a "marked" as a junk, would you please kindly help us ?

      [Junk Mail] =?iso-8859-1?Q?test message?=

    above is the subject.
     

    Thank you Datasprings
    David ToUser is Offline
    river guide
    river guide
    Posts:2719
    Avatar

    --
    03-30-2010 12:46 PM
    HI, I'm a little confused here. Are you referring to our Dynamic Forms module or our Dynamic Contacts module? If possible, can you duplicate this on our test site:

    www.betasprings.com
    username: host
    password: dnnhost

    -- David
    Yonathan B SuardiUser is Offline
    skipping stones
    skipping stones
    Posts:11
    Avatar

    --
    04-09-2010 07:00 PM

    hi it is the dynamic forms.

    right after the submit it will return like this :

    From: test.com  Add to Address Book    
    To: xxx@someone.com
    Date: Monday, March 29, 2010 9:35:21 AM 
    Subject: =?iso-8859-1?Q?Contact Form?=
     

    Dear Sir/madam please check my details

    aaa
    bbbb
    test@test.com

    the subject is always attached with the =?iso-8859-1?Q? which causing the emails are running straight to junk mail.

    any ideas ? 
    Chad NashUser is Offline
    Posts:5260
    Avatar

    --
    04-21-2010 10:21 AM
    Hi. I think this was specific to a version of Dynamic Forms where we changed the encoding option from default to UTF8 because it was adding in some of those characters to the subject line... Can you tell me what specific version of Dynamic Forms you are running on? I am assuming if you use the same from email/from name under admin/Newsletters or admin/bulk email that the email goes through without the test junk in it? Do you have a version of Dynamic Forms that allows under advanced email properties for an 'Alternate encoding method'?

    -Chad
    Fernando FiscalUser is Offline
    skipping stones
    skipping stones
    Posts:6
    Avatar

    --
    03-07-2012 02:17 PM
    Hi Chad:

    I have similar problem the mails from Dynamic Forms arrive with the legend [junk mail]=?iso-8859-1?q?

    I'm ussing DNN 5.5.1 and Dynamic Forms 3.30.50

    Also use a valid email address in Email address from and it is different from the site admin email.

    Any clues on how to remove the Junk mail legend (the =?ISO-8859-1?q? is removed in Outlook)
    Fernando FiscalUser is Offline
    skipping stones
    skipping stones
    Posts:6
    Avatar

    --
    03-07-2012 02:40 PM
    Hi Chad:

    Apologize for not reading properly your response, I already look into the module and it doesn't have "an alternate encoding method" how may I work arround this?

    is an upgrade of the module required?

    Regards

    Fernando
    Chad NashUser is Offline
    Posts:5260
    Avatar

    --
    03-07-2012 03:06 PM
    Hi Fernando - Unfortunately the only way I would know to work around this would be to update/install the most recent version... The version you are running is several years old now and we did not add this until the 3.4 or 4.0 release I believe.

    Thanks,

    Chad
    Fernando FiscalUser is Offline
    skipping stones
    skipping stones
    Posts:6
    Avatar

    --
    03-07-2012 03:21 PM
    Hi Chad:

    I have access to 3.4.50 would this version have the "alternate encoding method"

    Regards

    Fernando
    Fernando FiscalUser is Offline
    skipping stones
    skipping stones
    Posts:6
    Avatar

    --
    03-08-2012 05:42 PM
    Hi Chad:

    I upgrade to 3.40.40.0 and found the alternate encoding in the advance email properties in the form completitions event I'm usng but when I saved the UTF-8 or WINDOWS-1252 values if I return to check the values this are not shown and the contact mails still arrives with the =?ISO-8859-1?

    I guess I'm not using a correct value and this is why data is not recorded.

    What value should I use for Spanish with accented characters?

    Regards

    Fernando
    LizUser is Offline
    new to the springs
    new to the springs
    Posts:2
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    --
    06-07-2012 07:18 AM
    We have the same issue with the ?ISO-8859-1? in the subject field. We are using Dynamic Forms 3.10.0

    When I try to save UTF-8 in the Alternate Encoding field, the value is never saved similar to Fernando's post.

    Any assistance is appreciated.

    Thank you.
    CandaceUser is Offline
    river guide
    river guide
    Posts:2431
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    06-07-2012 07:26 AM
    Hi Liz,

    The version you're using is pretty old and is no longer supported. I believe this issue was fixed with Dynlamic Forms 3.4.50 at least. I would highly recommend that you upgrade to Dynamic Forms 4.1 to make sure you have all the latest features, enhancements and fixes.

    Thanks!
    Candace
    LizUser is Offline
    new to the springs
    new to the springs
    Posts:2
    Avatar

    --
    06-07-2012 07:54 AM
    Thank you
    You are not authorized to post a reply.

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