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Previous news letters not displaying
Last Post 11-08-2010 03:19 PM by Chad Nash. 17 Replies.
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brad MarshUser is Offline
wading in the water
wading in the water
Posts:24
Avatar

--
06-22-2010 12:42 PM

     Hi Guys, 

    I am just doing a few routine tests and I have noticed that when I publish the newsletter to the site and I try and display the news letter it shows up blank. 

    I tried a mail out with the link to the web page also, below is the URL, when clicking on it you will also see its blank.

    http://www.gad.com.au/Default.aspx?...292c250659

    below is the mail out I performed. 

    Dear $(FullWComma), 

    This is a test under HTML

     

    This is the tracking image below

    $(TrackingImage)

     opt out Link below

    $(OptOutAllFull)

    Manage SubScrition below

    $(Subscription)

    x 2 manage

    $(ManageOptIn)

    Web display link below to show this newsletter in full HTML... 

    $(WebDisplayLink)

     

     

     

     

    CandaceUser is Offline
    river guide
    river guide
    Posts:2431
    Avatar

    --
    06-22-2010 12:48 PM

    Hi Brad,

    I believe you need to plug your email content into the non-personalized box, too, in order for this to show up in your Previous Newsletters.  Try it and let us know how it works for you.  Thanks!

    Candace

    Chad NashUser is Offline
    Posts:5260
    Avatar

    --
    06-22-2010 12:51 PM
    Yes... We did update this in 4.3 to default to the personalized if nothing was entered. It used to always do this but the FCK Editor in DNN starting placing empty P tags which caused problems... This was changed in the 4.3 release though.

    -Chad
    brad MarshUser is Offline
    wading in the water
    wading in the water
    Posts:24
    Avatar

    --
    06-22-2010 12:58 PM
    Thanks Guys,

    Candice your right once I have entered something in the non personalized it displays perfectly.

    Really should get that update

    Thanks a bunch guys!

    CandaceUser is Offline
    river guide
    river guide
    Posts:2431
    Avatar

    --
    06-22-2010 01:08 PM

    I see you got the upgrade to Opt In 4.3, Brad.  Thanks!

    Candace

    brad MarshUser is Offline
    wading in the water
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    Posts:24
    Avatar

    --
    06-22-2010 01:15 PM
    sure did, thanks again guys always a big help and brilliant response times, its always appreciated.

    Brad
    scippy oneUser is Offline
    going with the flow
    going with the flow
    Posts:44
    Avatar

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    07-11-2010 10:20 PM
    Hi! I've installed OptIn 4.3 on my localhost enviroment.
    All work fine but the Previous Newsletter module don't show anything! If I set it with Single Newsletter Display Type setting it work fine but with Multiple Newsletter setting it don't show nothing!
    How fix it?
    Thanks!
    Chad NashUser is Offline
    Posts:5260
    Avatar

    --
    07-12-2010 01:38 PM
    Hi. What version of DNN are you using? Make sure when you are creating a newsletter you specify some text for the 'Non Personalized Newsletter'. I think some versions of DNN are placing empty paragraph tags in there... The previous newsletter module uses and displays the non personalized newsletter.

    -Chad
    scippy oneUser is Offline
    going with the flow
    going with the flow
    Posts:44
    Avatar

    --
    07-13-2010 05:54 AM
    DNN 05.04.02(66) version
    I remember You that in single display mode it work fine with all available newsletter. However the 'Non Personalized Newsletter' is setted.
    Chad NashUser is Offline
    Posts:5260
    Avatar

    --
    07-13-2010 11:03 AM
    Hi... Sorry I am not sure I understand what you are saying. Are you saying when you select a single newsletter it works ok but just not when you select to display multiple newsletters by category? Can you please attach a screenshot of your settings and also the user-facing portion of the module?

    Thanks,

    Chad
    scippy oneUser is Offline
    going with the flow
    going with the flow
    Posts:44
    Avatar

    --
    07-13-2010 09:37 PM
    See the image for no work settings.



    I've only one Optin Category with more newsletter inside and below you can see what the user can see with these settings.

    scippy oneUser is Offline
    going with the flow
    going with the flow
    Posts:44
    Avatar

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    07-21-2010 12:51 AM
    I've upgraded from previous 4.2 version. This may be the source of this problem? Any idea to solve?
    Chad NashUser is Offline
    Posts:5260
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    07-23-2010 02:41 PM
    This turned out to be a bug... I am working on a fix now, not sure why.

    -Chad
    Chad NashUser is Offline
    Posts:5260
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    07-23-2010 04:14 PM
    Ok... So this was a pretty obvious bug that came about once we added the feature to optionally just display a single newsletter. The problem has been corrected with an updated patch. The previous newsletter module should now show 04.30.10. We have not yet posted the patch but if you need it please open a support ticket and we can provide it for you.

    Thanks!

    Chad
    scippy oneUser is Offline
    going with the flow
    going with the flow
    Posts:44
    Avatar

    --
    07-25-2010 10:55 PM
    Thanks!
    I do not need urgent, I'm only testing now.
    But when the patch is posted please advise on this post.
    Regards.
    Ryan BakerinkUser is Offline
    river guide
    river guide
    Posts:1900
    Avatar

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    07-30-2010 01:41 PM
    Hello Skippy,

    We will let you know when the patch has been built. In the mean time,
    if you have any questions please feel free to let us know.

    Thanks,

    Ryan
    scippy oneUser is Offline
    going with the flow
    going with the flow
    Posts:44
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    11-02-2010 06:41 AM
    Three months have passed, no news about this?
    Chad NashUser is Offline
    Posts:5260
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    11-08-2010 03:19 PM
    Hi Scippy - A patch was posted for this. Can you please check the patches and hot fixes on Snowcovered. I know the most recent patch of 04.30.70 but there were a few other earlier ones that took care of this previous newsletter bug that came about with the release of 4.3

    Thanks!

    -Chad
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