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Bug - Opt Out Link
Last Post 10-08-2010 09:12 AM by Chad Nash. 10 Replies.
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James CampbellUser is Offline
going with the flow
going with the flow
Posts:57
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09-02-2010 09:01 PM
    I set this in the general settings. When I was sending out emails it showed as this:

    To view your subscription options, or opt out of this newsletter please http://www.viacasttv.com/Default.as...66d0a01ab.

    Although "Click Here:" was visable in the textbox below for the link text it didn't show. So I changed the link to:

    "To view your subscription options, or opt out of future emails please click the following link" OPTOUTTOKEN" forget the exact syntax, but is the default.

    I clicked save and sent the email and got this sent out:


    To view your subscription options, or opt out of future emails please click the following link http://www.viacasttv.com/Default.as...23599e1277" target="_blank">Click Here.

    Bunch of stuff like this, you guys need testers? This module is pretty buggy from what I have seen in just the first day. I have many more, I am now going to log as I come accross them again.
    Chad NashUser is Offline
    Posts:5260
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    09-03-2010 09:43 AM
    Hi James,

    Its possible that some of your subscribers are setup as 'HTML' and some are possibly setup as 'TEXT' subscribers? If that is the case the link renders differently.

    Also, there are MANY opt our tokens that all handle different things... These tokens sometimes show the full URL and sometimes show the hyperlink etc...

    A few include:
    * $(OptOutURL)
    * $(OptOutAll)
    * $(ManageOptIn)
    * $(OptOut)
    * $(OptInEmailID)
    * $(OptOutURLFull)
    * $(OptOutAllFull)


    If you can duplicate something specifically different between two subscribers I would check their Email Type. If their email type is TEXT it will show up differently because technically an email type of HTML shouldn't include HTML.

    Thanks,

    Chad

    James CampbellUser is Offline
    going with the flow
    going with the flow
    Posts:57
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    09-03-2010 09:57 AM
    No, all Emails are set to HTML.

    The tolken I used was $(OptOutURL) which was the default in General Distribution Settings , read the process above and it will explain the bug.
    Chad NashUser is Offline
    Posts:5260
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    09-03-2010 09:59 AM
    James - In this case its possible that you sent your first newsletter out before actually clicking 'Update Settings' within the module configuration of the Advanced Newsletter Control Panel. We probably need to force you to do that BEFORE being able to send out a newsletter right now it shows the defaults when you go in there but doesn't necessarily force you to save them before sending out a newsletter.

    So is this part working now?

    -Chad
    James CampbellUser is Offline
    going with the flow
    going with the flow
    Posts:57
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    09-03-2010 10:03 AM
    Yes, after playing around with it, it is working correctly, but it took some ticnkering with saving etc. At first the Click Here was not being applied to the link, even though Click here was there, read my above post for the process in which it occurred and how I fixed it, just seemed buggy and I am sure you can reproduce, although it was a fresh install.
    Chad NashUser is Offline
    Posts:5260
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    09-03-2010 10:19 AM
    Thanks... I will default this in the next patch in case its ever blank in the settings.

    -Chad
    James CampbellUser is Offline
    going with the flow
    going with the flow
    Posts:57
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    09-08-2010 10:25 AM
    Ok, this same thing happened again with another email. The original email I sent to a test list and it worked fine, I saw click here next to the opt out message.

    I then create a copy of the email and made some html changes to the email and sent it to the test list again and when I got the mail the whole link was present at the bottom and no click here.

    I then went into the settings and beside click here I put a space and saved, then deleted the space and saved and then created another copy and it was fine, this is very strange behavior.
    James CampbellUser is Offline
    going with the flow
    going with the flow
    Posts:57
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    09-08-2010 10:27 AM
    oh yeah and this is not using tolkens, this is the General Distribution Settings
    AlavriUser is Offline
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    going with the flow
    Posts:40
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    10-08-2010 04:35 AM
    I am having the very same issue.

    It is a clean install,  DNN 5.5, Opt in 4.3.6

    The opt out link when setup in general setting creates a large URL .  When trying to add the token while editing/creating email the token does not get added to the email. I click on "Insert" and it does not add the toke, I have to add id manually.  When I put it in manually  it creates the ugly URL .

    I have not been able to get it to go out even once without the ugly URL

    This is a new Error, as this was working in a previous version of Opt In Email no

    AlavriUser is Offline
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    Posts:40
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    10-08-2010 05:16 AM
    The opt out link when set in General distribution settings does not work, It adds an extra "http://" to the link . So I have to use a token in the email message which creates the ugly URL (this link does work)

    Here is what shown in the email (Using General Settings):

    To view your subscription options, or opt out of this newsletter please Unsubscribe

    The word "Unsubscribe" is a link, however this link has this extra code  in the URL:
    "http://http//www.nameofwebsite.com...."

    So the Unsubscribe link when set in General settings is not working

    Chad NashUser is Offline
    Posts:5260
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    10-08-2010 09:12 AM
    Hi Alavri - this is likely because in the most recent versions of DNN the editor changed from the FCK Editor to the Telerik Editor and this edit works differently...

    How are you adding in the token? You might try and either click 'View Source' and take out the http:// within the source or I think adding in the 'link' and choosing 'Other' there should work. All of your issues on this post and the other post (responding to in a few minutes) actually sound very related to each other and this new editor.

    I will be following up more directly here:
    http://www.datasprings.com/Products...fault.aspx

    Thanks,

    Chad
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