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Text not wrapping in View Form Results template
Last Post 11-23-2011 01:30 PM by Aric Roy. 8 Replies.
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CherylUser is Offline
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08-17-2011 11:15 AM
    I hope someone can help me figure this out... I had posted about it in the past, but was unable to find that one to reference since there seem to be a few wonky things about these forums since a recent update.

    I create a custom template for my forms results - which is just a basic table and not that much different from the standard template.  However, the text inside the cells is not wrapping as it should.  I have tried all manner of settings with the  table and column widths, word wrapping and word break styles, etc.  No luck.

    Finally loaded the form to betasprings (http://betasprings.com/DynamicForms...1.aspx)... and there, the same results template seems to work fine although there is a bunch of extra space at the top.  At least the column/cell contents are wrapping appropriately at their defined widths.  Therefore, I started to look into possible issues with the skin/css on my production site...

    But then I decided to try out loading the same form to my development environment, which is a fresh, unaltered load of DNN 5.6.2 with no custom skins or anything... and the results are not wrapping there either!

    So now I am even more stumped than before, wondering what is preventing the wrapping from occurring on my sites, but seems to work fine on betasprings.com.

    Please, please, someone help me!!!   Thanks...


    CandaceUser is Offline
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    08-17-2011 12:42 PM
    Hi Cheryl,

    Can you please give me your exact Dynamic Forms version from Host, Module Definitions or Extensions? Thanks!

    Candace


    CherylUser is Offline
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    08-17-2011 12:50 PM
    Candace,

    I am using 3.40.40 on my production site that I was initially trying to resolve the issue with. (And DNN version 5.5.1). Actually though... it shows 3.40.40 when I'm looking at the form's module, but when I look under Host > Extensions, it says 3.50.00 as the version.

    I had found some posts about issues others were seeing that were addressed through a patch for the 3.4 version, but those seemed to be related to the standard template for View Form Results.

    Thanks,
    Cheryl


    CherylUser is Offline
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    08-24-2011 12:36 PM
    Candace... any ideas for me on this one? Thanks so much!!


    CandaceUser is Offline
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    08-24-2011 02:01 PM
    Hi Cheryl,

    We're not sure what's causing this, especially when you say it's working properly on betasprings. Can you please try a couple of things?

    1. Temporarily switch your page skin to one of the standard DNN skins and let me know if the problem persists.

    2. If it continues after that, please send us some screenshots of what you're seeing. If you don't want to post it here in the public forums, please use the Contact form and provide the URL to this thread for reference.

    Thanks!
    Candace


    CherylUser is Offline
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    09-07-2011 02:20 PM
    Candace... I'm actually a little confused now. Betasprings doesn't use the standard DNN default skins, which is the only place where I seem to get the results to wrap as intended. On the site that I mentioned is a fresh install of 5.6.2, I am using the DNN default skins/containers (Minimal Extropy) and seeing the same issue.

    I also had this problem on another site and had sent examples to Ryan, but that's the post/thread that I couldn't find in the forums since the search hasn't been working well for me lately.

    All three locations are using the same results template, where I have a width set for the column in an attempt to make it visible within the page and to force the text wrapping to occur.

    I have attached a PDF of the Word file I created with some screenshots and text.

    001_View_Form_Results_issue.pdf

    CherylUser is Offline
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    11-23-2011 08:50 AM
    Candace - I believe you had mentioned that you thought this issue would be resolved with the new 4.0 version of Dynamic Forms?  I am using that now and still seeing the same issues...


    CandaceUser is Offline
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    11-23-2011 09:06 AM
    That's what I thought, too. I'll have to duplicate this and send my results to Chad for review. Thanks!

    Candace


    Aric RoyUser is Offline
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    11-23-2011 01:30 PM
    Hello Cheryl,
    Sorry for the issues you are having in the view form results screen. In order to correct this issue you will need to:
    1. Click View Form Results
    2. Click Manage Results Template
    3. Click 'HTML' at the bottom of the WYSIWYG editor
    4. add style="white-space:normal!IMPORTANT" to your outer containing element (i.e. div, table, span)
    See example below

    <br />
    <table style="width: 200px; white-space: normal!IMPORTANT;">
        <thead>
        </thead>
        <tbody>
            <tr>
                <td><strong>Name:&#160; $(FirstName)&#160; $(LastName) </strong><br />
                Email: $(Email)<br />
                Postal Code:&#160; $(PostalCode)<br />
                <br />
                </td>
            </tr>
            <tr>
                <td>&#160;Long Label:&#160; $(LongLabel)<br />
                <br />
                Long Label Full Results:<br />
                $(LongLabel_FullResults)<br />
                </td>
            </tr>
        </tbody>
    </table> 


    Please let us know if that works for you.
    Kind Regards,
    Aric


    Best Regards,
    Aric Roy

    Data Springs®, Inc. - Great Ideas. Always Flowing.
    www.datasprings.com Office: 619.955.8431 Fax: 619.955.8421
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