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Forums > Product Discussion - DotNetNuke Modules > Dynamic Forms
Completion Event - No Email
Last Post 11-28-2011 05:13 AM by Dan C.. 7 Replies.
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Dan C.User is Offline
river guide
river guide
Posts:82
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11-23-2011 05:23 AM
    Emails are not being sent to the registrant or the registrar.
    The FROM email address in the event(s) is the same as the SMTP user on the site. The SMTP provider defined in the site is smtp.gmail.com.

    The feedback form (DNN core) and the DNN core user registration works as far as sending email notifications.

    Can you confirm what other options could be double-checked?

    DNN: 6.0.1
    DSF: 4.0
    Dan C.User is Offline
    river guide
    river guide
    Posts:82
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    11-23-2011 05:33 AM
    I have also test with 127.0.0.1 (anonymous) with no luck.
    CandaceUser is Offline
    river guide
    river guide
    Posts:2431
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    11-23-2011 06:45 AM
    HI Dan,

    There are known email issues that popped up in DNN 5.6.1 and then again in DNN 6.0. My suggestion is to upgrade to DNN 6.1.1 however, if you're unable to do that now, please follow Chad's comments on 1/26 on this forum thread:

    http://www.datasprings.com/dnn-modu...-1-problem

    Be sure there are no spaces after the last character of the email regex. If it still does not work, please try deleting the From Email NAME in your completion event.

    Thanks!
    Candace
    Dan C.User is Offline
    river guide
    river guide
    Posts:82
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    11-23-2011 07:25 AM
    I updated the validation string as proposed in the above thread to no avail.

    At this time, I can't update to 6.1.1 because it disables the admin control panel due to some conflict with the skin that was never previously an issue.

    Nevertheless, this has not been resolved.
    CandaceUser is Offline
    river guide
    river guide
    Posts:2431
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    11-23-2011 07:28 AM
    Hi Dan,

    ONe of the most common causes for this workaround's failure is an extra space right after the last character in the validation string. Can you please check that and try again?

    Also, what happens when you delete the Email From NAME?

    Candace
    Dan C.User is Offline
    river guide
    river guide
    Posts:82
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    11-23-2011 07:39 AM
    There was no space at the end of the string and I removed the FROM Email Name where it was used on the Email Registrar and Thank You Email events.

    No emails were received in testing.
    CandaceUser is Offline
    river guide
    river guide
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    11-23-2011 02:26 PM
    Hmm...can you please use the Contact Us Form and send us a screen shot of your email event settings?

    Please include:

    1. your invoice ID
    2. the URL to this forum thread for reference

    thanks!
    Candace
    Dan C.User is Offline
    river guide
    river guide
    Posts:82
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    11-28-2011 05:13 AM
    Contact Form information sent.

    Thank You
    You are not authorized to post a reply.

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