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Dynamic Forms Problems
Last Post 12-19-2011 06:26 AM by Candace. 1 Replies.
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Patrick ByrnesUser is Offline
Posts:17
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12-18-2011 12:09 PM
    <!--[if gte mso 9]> fficeDocumentSettings> fficeDocumentSettings> Normal 0 unctuationKerning/> false false false oNotPromoteQF/> EN-US X-NONE X-NONE ontGrowAutofit/> ontFlipMirrorIndents/> verrideTableStyleHps/> Problem 1 Completed Events not firing as I would like.

    What I want is a PDF created when I have the PalPalStatus field reading completed Then a completion email to the sender upon successful payment. What I get is a PDF and Email created when the form is complete. Presently I have PayPal return to a separate page upon user selecting cancel within PayPal. And reporting to a Data Springs Detail View upon success, I will deal with pending later, or if I get the edit functioning corrected I will edit any PayPal Status other than completed manually. What I do need is to know what to put in the detail of the completed event to not create PDF if PayPal Status is empty, which will happen if user cancels or quits within PayPal. I will use the same setting for my email completion event. What I want is a PDF created when I have the PalPalStatus field reading completed Then a completion email to the sender upon successful payment, rather than only upon submit. 

    Problem 2 Edit Function within the submitted forms   

    The problem is when I edit a form, and submit, it redirects me to pay pal (not good), I can eventually get back to my edit. Where I can see the form result of my PayPal Status edit. But it does not refire the PDF or the email event with updated data. As far as I can notice. Editing generates an additional form entry with the same date stamp as my edited field in the original entry. While the edit shows in the original form entry also. I now have two entries. If I try and delete one of the entries IT DELETES BOTH Entrees. Then I have lost all of the captured data, and have no record of the form at all. This has caused me several headaches of new members wanting to know what happened. Eventually they contact me and after an awkward conversation, I get the address and phone etc., I can make a manual entry.  So what I would like is to edit a field and not be redirected to PayPal (a time consuming task to return back to the view forms page)Not have edit generate a new form. Or at least not delete both entries if either one is deleted. Like to Edit a form and have it refire the completion events again, so updates can be sent emails with updated PDF info. Additionally I would like to know if under configuration menu option of PayPal if pay pal sends a different status, will it fire my completion events again, for instance pending to complete, or from complete to refunded etc.. I have not checked these boxes until I check with you on what the result will be upon change of status.

    Additional Caveat

    Oh on debug It shows a required field is missing when it is not. it thinks a required field is blank, even though it is not. because If a required field is missing, it correctly will not process the form until completed. A thought maybe that if the radio button is checked as required field AND the two are inline rather than vertical. The screen form shows two different red asterisks, indicating both need are required fields to be checked, not possible on a radio button. When I take out the same line mode, a single asterisk appeared.  and debug message disappears .Maybe something has to be fixed.

    Thanks Pat

    CandaceUser is Offline
    river guide
    river guide
    Posts:2431
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    12-19-2011 06:26 AM
    Hi Pat,

    Let's work on issue #1 first. Please try this: Set your PDF event sort order to 0 and your Email Event to 1 so the PDF gets created first before the email is sent out. Then in Module Configuration, PayPal Gateway, select your events from the dropdown list and link them to the payment status of completed. That way, the 2 events will not fire unless the Completed IPN is received from PayPal. Please let us know if that clears the issue for you. Thanks!

    Candace
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