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Forums > Product Discussion - DotNetNuke Modules > Dynamic Forms
Check Box and Completion Events
Last Post 03-20-2012 06:50 AM by Candace. 10 Replies.
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skaderaUser is Offline
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02-07-2012 10:08 AM
    Hi All,

    I'm having an issue with a bug in Dynamic Forms. I have a check box group set up with four choices. Each choice prompts a different Completion Event Email to be sent. The issue that I am having is that if you choose more than one checkbox the email message in the first event is added to the email message in the second event and so on. So if you choose all four check boxes then you get all four email messages in one email. 

    I have also tried using the single check box field four times but I get the same result. 

    Any idea how to fix this?
    CandaceUser is Offline
    river guide
    river guide
    Posts:2431
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    02-07-2012 10:56 AM
    Hi Scott,

    That is very strange. So you have 4 different email events set to fire with a specific user response for each, right? Can you please tell us your specific Dynamic Forms version and your DNN version?

    Does it happen if you load DF on a brand new page?

    Thanks,
    Candace
    Chad NashUser is Offline
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    02-07-2012 02:02 PM
    Hi guys,

    This is actually working as designed... Whenever it comes to multi-selection filed types for check box group and listbox fields the majority of customers were requesting that the ability to fire off the question events and completion events based on a single checkbox that was selected. So if you wanted "Apples" and "Oranges" you would be able to fire off two separate email events or other events instead of having the system check for when you selected BOTH apples and oranges combined.

    In this case... You could do what you are wanting to do with a hidden field that you used to fired your completion event. In order for this to work properly what you would need to do is use a client side event to set the value of the hidden field to whatever you wanted it to do. You can review client side events within some of the demos, I think demo 7 and demo 20 for sure at http://www.datasprings.com/formdemos.

    The other option is not to use a multi-selection field type, just choose Radio Buttons or Combo Box's.

    Thanks,

    Chad


    skaderaUser is Offline
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    02-08-2012 04:58 AM
    Hi, thanks for the replies.

    I did try it with separate radio button fields but was having the same issue. I'll check out the client side events.

    Just for reference, or maybe to spark a different solution, here's what I'm trying to do:

    I want to allow people to sign up for a variety of different arts event email listservs. There a four separate listservs, Music, Theatre, Art, and a monthly update of all of these. The user should be able to choose any combination of these. When they hit send, an email goes out to the listserv, adding them to each list.

    What's happening is that, if the user chooses two or more fields, the first email is correct and the second one has the message for both the first and second choice. Thus, the code in the second email is not formatted properly and the second request to the listserv fails.

    I need to find a way for it to send out a valid request to all listservs.

    Thanks for the help.

    Chad NashUser is Offline
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    02-08-2012 09:32 AM
    Hmmm... Well these seems strange.

    "second one has the message for both the first and second choice"

    So the email event or HTTP Post includes the details from the very first email and also the details from the 2nd email? If you have an email event tied to both it should include a separate email event but it should not be combining the email message together? If that is the case this would sound like a bug and I would be interested in knowing the specific module version you are running on as I do not think this has ever been reported by anyone.

    Thanks!



    -Chad
    skaderaUser is Offline
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    02-09-2012 12:19 PM
    Hi Chad,

    I'll have to rebuild the form since I took it down when it didn't work. Once I do that I can send you a link to test it. I was playing around with the settings when I set it up the first time so I may have hit some sequence of events that triggered the bug. If I rebuild it my process will be more streamlined.

    We're using DNN 5.6 and Dynamic Forms 3.40.41
    skaderaUser is Offline
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    02-28-2012 07:56 AM
    Hi All,

    I've finally gotten back to this task. I have rebuilt the form and continue to have issues with the Completion Events. 

    Here's what I'm trying to do:

    I have made a sign-up form that allows users to sign up for a variety of arts events. they have four choices: Art, Theatre, Music and a Monthly Arts Calendar. Right now, if they choose one it works fine, but if they choose more than one, the first email is ok and the second email includes the content from email #1 and email #2. 

    For example if they choose Music and Theatre two emails get sent. The first one looks like this: 

    SUBSCRIBE FLC-MUSICPATRONS-L Scott

    The second email looks like this: 

    SUBSCRIBE FLC-MUSICPATRONS-L ScottSUBSCRIBE FLC-THEATRE-L Scott

    Since the second email is not formatted properly the subscription fails. 

    We are using DNN 5.6, DF 3.40.41 and the CK Editor. 

    Any ideas?
    Chad NashUser is Offline
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    02-28-2012 04:06 PM
    Hi,

    This must be a problem or an issue with the specific version you are running on... I forget the most recent patch but I believe there is a newer release then the .41 version. Please check the patches and hot fixes... Otherwise my best suggestion is to download the 4.0 trial and/or upgrade to the 4.0 version (this is the only version that is currently supported against 5.5.x or higher as there are some other known issues with the newer versions of DNN since the 3.4 releases older and was never tested against these releases).

    Thanks,

    Chad
    skaderaUser is Offline
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    03-01-2012 06:12 AM
    Thanks for the reply Chad. We have DF 4.0 running on our development server but it was having some issues with the CK Editor so I can't upgrade to 4.0 in production right now.

    I can't seem to find any patches or hot fixes for 3.4, but I'm not really sure where to look. Snowcovered only shows v 4.0. Is there somewhere else I should be looking?

    -s
    skaderaUser is Offline
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    03-20-2012 06:09 AM
    we just upgraded DNN and that didn't solve the issue. Is there a patch for Dynamic Forms? If so, where?
    CandaceUser is Offline
    river guide
    river guide
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    03-20-2012 06:50 AM
    I know you said you aren't able to use Dynamic Forms 4.0 for your production site because of editor issues. However, can you test in your development site and check if you get a different behavior? If you do not get the same problem, it might be worth considering, in spite of the CK Editor issues.

    If you really need to stay on Dynamic Forms 3.4, the last patch was v3.4.50 so please be sure that's what you're on. If not, you can get it from your DNN Store account under Patch Management (or in MyDonwloads if you have the Collection 4.0)

    If you have the Collection 5.0, you will find the latest Dynamic Forms in MyDownloads.

    Thanks,
    Candace
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