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Forums > Product Discussion - DotNetNuke Modules > Dynamic Forms
Can't get my form to complete with email
Last Post 02-03-2010 06:32 AM by David To. 3 Replies.
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mavillahUser is Offline
skipping stones
skipping stones
Posts:5
Avatar

--
02-01-2010 07:05 PM

    For some reason I cannot get my form to submit an email to the admin once it has been filled. 

    Here is what I have done to try and make this happen:

    1.  I created a new completion event--"dynamic email" 

    2.  I set the completion event to be triggered by "any field response."

    2.  I was careful to submit the correct "email to" and "email from" information.

    3.  I populated the email with the general "generate results template."

    4.  I updated the settings, and tested the form--but did not receive any email with the data.  Tested multiple times.  checked tutorials to make sure that everything was right, and it seems to be.

    I don't know if this matters, but the email for the company is not hosted on the same server as the site. PLEASE HELP, the site hinges on this one feature working smoothly.
    David ToUser is Offline
    river guide
    river guide
    Posts:2719
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    --
    02-02-2010 06:52 AM
    HI, for debugging purposes, please check the following:
    1) if you go to Admin / Newsletter, can you email it to the admin email address and does the admin receive the newsletter?
    2) if you go to Admin / Event Viewer, do you see any SMTP email errors?
    3) if you enable debug mode on the DF form and then fill out the form and hit submit, does it show that the email event got fired? -- David
    mavillahUser is Offline
    skipping stones
    skipping stones
    Posts:5
    Avatar

    --
    02-02-2010 08:32 PM

    1) when I go to admin newsletters and try to send an email I am unable to send and email

    2) the event viewer says "general exception host assemblyversion:5.2.1; portalld: 0; portalname<

    3) when I try to distribute the form in debug mode is says

    "processing email event: send email to admin-12:29:50am"

    "Attempted Email Distribution"
    David ToUser is Offline
    river guide
    river guide
    Posts:2719
    Avatar

    --
    02-03-2010 06:32 AM
    HI, it seems your SMTP email server isn't set up properly. Please check Admin / Event Viewer to see more detailed error messages and check with your website admin concerning configuring of your SMPT settings for DNN. Thanks. -- David
    You are not authorized to post a reply.

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