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Installation in DNN 4.9.1
Last Post 03-31-2010 10:14 AM by David To. 4 Replies.
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Carlos AmaralUser is Offline
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03-30-2010 07:48 AM

    I installed the Dynamic Forms Trial Version in a development DNN server to test it and everything worked fine. However, after buying and installing the commercial version in a production server I simply can't get it working. I always get the message:

    DotNetNuke.Services.Exceptions.ModuleLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at DataSprings.Modules.DynamicForms.DynamicForms.Page_Load(Object sender, EventArgs e) --- End of inner exception stack trace ---

    I tried installing this commercial license in the development machine just to make sure it worked and it did. I tried to uninstall it from the production server and I got a lot of errors. After a second try it apparently uninstalled but when I tride to install it again it gave a lot of SQL Server errors about things that were already there.

    Any help would be great. The form was supposed to be ready this morning and I thought it was just a question of installing the module in the production server and copying the form already created with the trial version. :-(

    David ToUser is Offline
    river guide
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    Posts:2719
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    03-30-2010 10:53 AM
    HI,what is the version of Dynamic Forms that you are installing? Very strange that it would not work in the production server. Do you recall what the exact errors are? Can you go to Admin / Event Viewer and find the error and paste it here if possible? -- David
    Carlos AmaralUser is Offline
    new to the springs
    new to the springs
    Posts:2
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    03-31-2010 12:36 AM
    Hi David,

    It's version 03.30.50. The error message in the DNN log (there is nothing logged in the Windows Event Viewer) is:

    DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
    ExceptionGUID: ef62c83d-4079-4e32-bebe-c6ce364efd21
    InnerException: Object reference not set to an instance of an object.
    FileName:
    FileLineNumber: 0
    FileColumnNumber: 0
    Method: DataSprings.Modules.DynamicForms.DynamicForms.Page_Load
    StackTrace:
    Message: DotNetNuke.Services.Exceptions.ModuleLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at DataSprings.Modules.DynamicForms.DynamicForms.Page_Load(Object sender, EventArgs e) --- End of inner exception stack trace ---
    Source:

    Thanks,

    Carlos
    David ToUser is Offline
    river guide
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    Posts:2719
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    03-31-2010 06:56 AM
    HI, is this a site we can have host access to? If so, can you use the "Contact US" on the left pane, shoot us an email referencing this forum, the host login and URL/TABID of your website? Thanks. -- David
    David ToUser is Offline
    river guide
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    Posts:2719
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    03-31-2010 10:14 AM
    HI, after some debugging, Chad discovered that AJAX is not installed properly on your site. Please recheck with your web administrator to make sure AJAX is running. -- David
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