Melanie Smith
skipping stones
Posts:5
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| 04-09-2010 05:57 AM |
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If I don't get a response then I would like my money back, this is rediculous. See my original question below which is the only one in the forums that have not received a response...
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I am surprised that there is no one else that has asked these questions....
I need to know exactly what all parameters I need to setup recurring billing COMPLETELY. I am very much aware of how to add the amount and setting recurring_billing="true" however there is no mention of interval, months, length and if you can possibly setup multiple options for a user to select either "$35.00 1 time per year" or "$50.00 every 6 months". Can someone please help asap? I am getting very discouraged with this software and lack of information in the manual.
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Candace
river guide
Posts:2431
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| 04-09-2010 07:19 AM |
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Hi Melanie,
Sorry for the late response, your original question somehow got overlooked. In the future if you have an urgent need and not getting a response from the community forums, please use the Contact Us form. Meanwhile, this forum thread might be helpful to you:
http://www.datasprings.com/Products....aspx#7424
Most of the implementations we've done with recurring billing is with PayPal but we will add this to the list that needs further research. I'll add a post when I find more details. Thanks!
Candace
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Chad Nash
Posts:5260
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| 04-09-2010 07:22 AM |
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Melanie,
Hi. Sorry I don't think anyone responded to this question because our developers were still researching to see what is/was supported with recurring billing.
You can (as you mentioned) pass the recurring flag with a standard Authorize.net transaction and also, within Authorize.net you can mark that transaction as recurring within the Authorize.net control panel. This is where you set the interval, the length, etc... So basically as long as you have a successful transaction you can click the link within the Authorize.net control panel for 'Create ARB Subscription from this transaction' and setup the transaction to be recurring.
Currently the only 'true' recurring billing offered with Dynamic Registration and Dynamic Forms is PayPal for recurring payments. The next version (4.1 of Dyn Reg and 3.4 of Dyn Forms) will be fully integrated with ARB for Authorize.net. The Authorize.net ARB subscription has many features that we had to add in to support ARB such as the ability to update previous subscriptions, cancel subscriptions and other features that you will be able to utilize within our modules directly and not having to use Authorize.net directly.
Also, in the future, the community forums are not always monitored or held to the same support level as support tickets and support emails. If you need immediate assistance it will always be faster to go these routes.
Thanks for your understanding.
-Chad
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Melanie Smith
skipping stones
Posts:5
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| 04-09-2010 07:28 AM |
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So basically right now we will have to maintain the interval, etc... manually via the Authorize.net control panel only? Is there a way maybe that I can obtain the parameters from Authorize.net and integrate those manually with the fields I created with your software? |
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Chad Nash
Posts:5260
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| 04-09-2010 07:33 AM |
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Hi Melanie,
Correct... Right now you just need to make a transaction via Authorize.net (I am not really even sure you have to pass the recurring flag along) and then after that you will see (assuming you have ARB setup within your Authorize.net account) to maintain and setup the recurring pieces.
As far as I know there are no flags you can set to maintain or set those parameters... Do you mean such as passing &Interval=2 etc? If so I don't think so. In fact, part of the confusion here when we originally rolled out Authorize.net within the module was that flag however that flag is also has very limited documentation from within Authorize.nets documentation which is another reason why its very limited in our module. ARB is really its own API and has its own requirements... I have gotten very familiar with it over the last few weeks and it will be implemented differently then the other gateways. You will end up needing to name all of your short field names matching short field names (or similar) and the ARB implementation will have its own set of documentation which I have been working on.
-Chad
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Melanie Smith
skipping stones
Posts:5
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| 04-09-2010 07:37 AM |
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Yes, I have noticed the lack of documentation on their part. And yes, I am talking about length, interval, etc... Those are the only pieces I am missing. My Client wants to have multiple options for recurring amounts as well as a one time amount that the user gets to pick. I guess I am trying to figure out the best way to do this now. I guess just pass the amount and pass along a field for interval and a field for length that the user chooses and my Client will have to make the appropriate changes to each subscription manually?
How do I have multiple options such as amounts they can pick from or a field that the user can enter their own amount with your software? |
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Chad Nash
Posts:5260
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| 04-09-2010 07:45 AM |
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Yes...I wished it were that easy. I think it has more to do with how subscriptions can be handled after they are initially setup. I have never understood why they didn't allow you to simply have some additional parameters along the post to initially set it up though.
Within our module ou can also send out email events to admins such as :
Dear Admin, the user and transaction ID below needs to be setup with the following intervals and prices:
Intervals: 6 Months
Price :39.99
You can setup email completion events to be based conditionally on a users response. So if they choose 'Option A' you can have it send out one messages VS 'Option B' etc...
Honestly, even when we do have ARB officially released as a feature there are still going to be some limitations that will require specific features and/or maintenance by an admin. Specifically what happens when a card is declined, what happens when a card is expiring soon etc... This is where a client needs to get notified and then later go and update their subscription information.
Thanks,
Chad
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Melanie Smith
skipping stones
Posts:5
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| 04-09-2010 07:47 AM |
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I edited my message after I originally submitted it, sorry...I have one more question.
ow do I have multiple options such as amounts they can pick from or a field that the user can enter their own amount with your software? |
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Chad Nash
Posts:5260
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| 04-09-2010 08:07 AM |
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Hi, I would refer to demo 20 that covers all types of calculations and amounts/options... Such as grand totals, allowing the user to enter totals, and totals being based on all types of fields. You can demo this under demo 20 at http://www.datasprings.com/formdemos. Also... There is built in functionality I believe when passing field values for amounts. I believe if the amounts are the same you can setup the option values such as VALUE01_9.99, VALUE02_9.99, VALUE03_9.99 etc... This would allow you to have the same options with identical values. Otherwise, simply set it up as 'Apples' with a option value of 19.99 for that specific field and option. -Chad |
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John
skipping stones
Posts:14
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| 04-13-2010 05:42 PM |
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So when can we expect DR 4.1 & DF 3.4? Hopefully soon. I could really use these features.
As a side note why is it so hard to find the demo forms on your site? There should be a big obvious button to go there... http://www.datasprings.com/formdemos |
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Candace
river guide
Posts:2431
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| 04-20-2010 03:06 PM |
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Hi John,
We do intend to put more resources into obtaining more expertise with various Authorize.net recurring billing implementations. We plan on putting up demos, too.
Meanwhile, if you visit our Home Page, you'll find a quick link under Handy Links. Dynamic Forms Demonstrations. There's also a link on the left column of the Dynamic Forms Page. I added a new link at the top, too. Thanks for the suggestion.
Candace |
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Daniel
going with the flow
Posts:40
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| 07-28-2010 08:00 AM |
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Hi - so whats the status of setting up the interval, units, etc for Authorize.net. Is it now possible? |
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Candace
river guide
Posts:2431
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| 07-28-2010 11:28 AM |
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Hi folks,
I exchanged emails with Dan but I wanted to share some parts of what I said to him:
You can do recurring billing with Authorize.net using Dynamic Forms/Registration, however, it involves a manual step where an admin has to go into your Authorize.net account and change a transaction to recurring.
There are some issues with how Authorize.net that is preventing us from full integration but this manual step works for many of our customers, especially when there isn’t many transactions to convert.
Fortunately, that is not the final answer. We’re committed to finding a solution for this, especially with so many clients asking for it. We’re hoping to have it included in Dynamic Registration 4.1 which should be in a few more months. It will not make it in Dynamic Forms 3.4 which is scheduled for release by mid-August.
Thanks,
Candace |
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Craigjb12
wading in the water
Posts:16
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| 04-11-2012 01:37 PM |
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I see the following has been added in 4.1
"Authorize.net ARB integration now offers ability to Create, Update and Cancel Subscriptions "
But I don't see any new documentation on this in regards to the original post (intervals, lengths, number of recurrences etc)
Can you provide any updates on what options are now available for recurring payments in authorize.net?
Thanks! |
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Chad Nash
Posts:5260
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| 04-11-2012 01:53 PM |
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Hi - Daniel (also in this thread) has promised to provide us with a blog post this week that covers how to setup these options within Dynamic Registration and also within the upcoming Dynamic Forms as I have added/applied all of the code there. If you need more immediate information please open a support ticket and I can provide this for you, otherwise look out for the blog post which should be coming out next week!
Thanks,
Chad
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Craigjb12
wading in the water
Posts:16
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| 04-17-2012 01:33 PM |
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Posted By Chad Nash on 04-11-2012 03:53 PM
Hi - Daniel (also in this thread) has promised to provide us with a blog post this week that covers how to setup these options within Dynamic Registration and also within the upcoming Dynamic Forms as I have added/applied all of the code there. If you need more immediate information please open a support ticket and I can provide this for you, otherwise look out for the blog post which should be coming out next week!
Thanks,
Chad
Thanks for the quick response! Any word o the blog post? I'm holding my breath!  |
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Daniel
going with the flow
Posts:40
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| 04-17-2012 01:54 PM |
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The post is coming but here is a video that should get you started. |
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Chad Nash
Posts:5260
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| 04-17-2012 02:04 PM |
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Here is the blog post.... http://www.datasprings.com/news/blo...rb-billing There is one additional step that we are adding in which will be for cancelling and updating registrations. Daniel is testing this and can confirm this is working correctly but basically you can get access to the subscription ID within Dynamic Forms and Dynamic Registration (upcoming releases of 4.2 for DR and 4.1 for DF) by using this token within email events, SQL Event, etc.... $(AuthARBSubscriptionID) Also.. If you have this short field name on your form or registration form: AuthARB_SubscriptionID. This will be the subscription ID that is used for updates/cancelling ARB subscriptions. When a new subscription is created, if you use this same short field name "AuthARB_SubscriptionID", then this field will also be updated before registration is completed with the users subscription ID. Thanks! -Chad |
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Craigjb12
wading in the water
Posts:16
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| 04-18-2012 11:21 AM |
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Thanks guys for the rapid response and excellent feedback on this one, I'm eager for the new version to roll out so I can put this into practice ASAP. |
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