Joan Molló
new to the springs
Posts:1
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| 08-01-2007 11:43 PM |
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I configured a completion event, event type dynamic email. I filed Mail to field with a fixed email (ie. mollo1@caedis.com) and I specified Dynamic field as any field response. The result is none mail is sent and I can only view it in View result.
Can anyone help me anyway? Thanks in advance. |
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Chad Nash
Posts:5260
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| 08-07-2007 05:22 AM |
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Hi, did you get this working? Does your email work on the main DotNetNuke site? You need to make sure you configure your email settings under Host, SMTP Settings.
-Chad
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rdsidan
new to the springs
Posts:1
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| 08-11-2007 10:36 AM |
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I'm having the same problem as well. New installation on DNN 4.5.5 and no mater what I try, it will not send e-mail out. I've even tried reinstalling Dynamic Forms.
I have verified that I am able to send e-mail from other DNN modules just fine.
Any help would be appreciated. |
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Chad Nash
Posts:5260
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| 08-14-2007 12:07 PM |
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Does the form redirect? Do you use SSL for your email?
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James Heidenreich
skipping stones
Posts:7
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| 08-15-2007 04:07 AM |
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I am having this problem too. My SMTP settings are correct because emails DO get sent with other modules and after users register, etc.
No errors or redirections are noted after the form is submitted, everything works fine with regards to that. What I did see was an error in the Event Viewer:
InnerException: The server rejected the sender address. The server response was: 530 5.7.0 Must issue a STARTTLS command first 10sm8796464wrl
I too am using DNN 4.5.5, and Dynanic Forms 02.30.50 |
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James Heidenreich
skipping stones
Posts:7
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| 08-15-2007 04:30 AM |
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The form does redirect properly. I do use SSL for email. |
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Chad Nash
Posts:5260
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| 08-16-2007 10:13 AM |
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James,
Hi. Yes we have discovered a bug related to the email function calls and emails that use GMAIL or SSL. I 'believe' we have corrected this in an upcoming patch we have not yet released of 2.3.7. I just sent this to you, can you let me know if your emails are not working correctly? If so ill put the patch up for everyone on Snowcovered.
-Chad |
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James Heidenreich
skipping stones
Posts:7
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| 08-16-2007 06:28 PM |
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I installed the new file, This is the error now in the Event Viewer after a form with email notification is processes:
EventQueue.ProcessMessage: Message Processing Failed
ProcessorType: DotNetNuke.Entities.Modules.EventMessageProcessor, DotNetNuke
Body:
Sender:
BusinessControllerClass: DotNetNuke.Modules.Media.MediaController, DotNetNuke.Modules.Media
DesktopModuleId: 64
UpgradeVersionsList: 03.02.00,03.02.03
ExceptionMessage: Object reference not set to an instance of an object.
Server Name: JI-WIN25 |
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Ed Borhan
new to the springs
Posts:3
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| 08-29-2007 09:16 PM |
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Hi,
I have the same problem on DNN 4.5.5. SMTP configuration in Host tested OK. Same goes for other functions e.g. Portal User Registration, Feedback module etc.
Event Viewer
System.Web.HttpException: The transport failed to connect to the server. ---> System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation.
FYI, my SMTP is not using the standard port 25.
Thanks.
Best Regards.
Ed Borhan > adaptive webware |
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Chad Nash
Posts:5260
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| 08-30-2007 06:08 PM |
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Ed,
Hi. Open a case on Snowcovered and ill make sure you have the patch I sent James as well. We will be releasing this under Patches and Hot Fixes since this we have several clients with this problem and its fixed in 2.3.7.
Thanks,
Chad
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Giuseppe
new to the springs
Posts:2
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| 08-29-2008 07:08 AM |
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Hi,
i've install Dynamics Form 2.3 in DNN 4.8.4. I've configured email smtp in host. I send email with newsletter but with Dynamics Form no. I've configured a Form event: email. When submit the form after 6/7 seconds redirect to a my page where say all go fine. But the e-mail doesn't arrive. In dnn log there isn't a error. Where can download the upgrade to 2.3.7? This upgrade solve the problems with email send?
Thanks,
Giuseppe |
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Candace
river guide
Posts:2431
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| 08-29-2008 07:46 AM |
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Hi Giuseppe,
You should be able to download DF 2.3.7 from Snowcovered under Patches and Hotfixes. Please let us know if you have additional questions. Thanks.
Candace |
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Alice Erickson
new to the springs
Posts:3
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| 11-14-2008 07:07 AM |
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I'm having this problem as well. I have version 02.70.40 installed on a DNN 4.9 site. I'm not using Gmail or SSL. The smtp in DNN is set up as localhost:25, which works fine for everything else. I sure hope you have a fix for this, since I really need some of the functions in this system for this site. |
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Chad Nash
Posts:5260
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| 11-14-2008 01:18 PM |
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Alice,
Can you go to Admin, Newsletters, and successfully send yourself an email there? IF you can send yourself an email there successfully within the main DNN Core (this is always a good test area as it has a from / reply email and so forth) then you should be able to also send emails in Dynamic Forms. Dynamic Forms uses the exact same function calls as the core to send out email messages so it should work if its working in the areas of DNN such as under Admin, Newsletters. Sometimes test are not the same when clicking 'test' we have found as this might be trying to send a message from 'yourname@yourdomain.com' for but that doesn't mean the reply from email can be setup or the email to might be 'yourname@someotherdomain.com' which the email settings might not support etc...
-Chad
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Alice Erickson
new to the springs
Posts:3
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| 11-14-2008 01:32 PM |
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Hi Chad,
Thanks for the reply.
Sending from Newsletters works fine. Sending a test from smtp configuration works fine. A basic DNN feedback form works fine.
I'm probably doing something stupid, but I sure don't know what. Is there someplace in the form setup that I need to specify a recipient? I couldn't find that, so I assumed it would send to the main admin email address. I looked around through the help facility before trying the forums. Trying here, just not suceeding! |
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Candace
river guide
Posts:2431
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| 11-21-2008 07:21 AM |
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Hi Alice,
Did you get this to work or do you still need help with the email issue? Let us know, ok? Thanks!
Candace |
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Alice Erickson
new to the springs
Posts:3
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| 11-21-2008 09:00 AM |
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Yes, it's working now. Sorry I didn't post back here, but things have been nuts. I gave admin access to one of your people, and he was able to send through it. I'm still not really sure what the problem was, but it's working for me too now. |
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Mark Abraham
new to the springs
Posts:1
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| 05-31-2009 08:16 PM |
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Support,
I'm unable to receive emails after a person has registered. The SMTP test works, and the Admin >Newletter emails only work on SYNCH not ASYNC.
Thanks,
mabraham1 |
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David To
river guide
Posts:2719
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| 06-01-2009 06:30 AM |
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HI Mark, how are you setting up your DF dynamic email completion event? Can you write in your From and To Email address here and also what type of content you have under the subject area? You also mention about not receiving email after the person registers. Does this mean that you're using Dynamic Registration and not Dynamic Forms? -- David |
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Dan Stauffer
going with the flow
Posts:68
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| 06-02-2009 05:30 AM |
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I am having a similar problem with DF (DF-02.70.53 DNN-04.08.04) but it only randomly send the email. Sometimes it does, sometimes it does not.
When i originally set up DF. I tested it and the email was sent. I checked the site a week or so after it was active and I notied a few posts - but I never got the email from a completion event. I just got an email today and went back to the site and I noticed a few more posts that I never got an email from. HMMMM? Strange.
anyone else with this problem? Better yet, a solution.
Thanks, Dan |
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David To
river guide
Posts:2719
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| 06-02-2009 06:25 AM |
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HI Dan, can you look at Admin / Event Viewer and see if it logged any SMPT sendmail error messages? Also, can you type in what your DF email completion event consists of (ie. field to act on, from / to email / subject / message), etc? Perhaps post a screenshot here on this forum. It's strange that it only sends email to you sometimes and not others. -- David |
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Dan Stauffer
going with the flow
Posts:68
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| 06-02-2009 07:35 AM |
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There does not apper to be log entry in the Event Viewer. Could it possibly be due to the Sort Order being 0?
It is a very simple form > www.riverfrontcruisein.com
Thanks, Dan
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David To
river guide
Posts:2719
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| 06-02-2009 07:59 AM |
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Can you try leaving "From Email Address" blank? Another words, don't fill in anything for this entry. I've come up the issue from several users in the past where their SMTP setting doesn't allow to have a "From Email Address". -- David |
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Dan Stauffer
going with the flow
Posts:68
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| 06-02-2009 08:21 AM |
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Thank you David. I made the changes. I will wait to see how it works now. It seems to work during testing every time. I will report back after I see if it works with other users.
Thanks Again, Dan |
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